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February 2024 by Landon Sullivan
Had multiple visits at Woolsey Tire. The incident that caused a 2 star review is the direct result of poor management, lack of attention, and over emotional staff over doubling the cost of my service of multiple occasions after a quote without confirming with me.Brought my vehicle in for my rear breaks in to be done a few months ago. The service tech at the counter called me after 40 minutes of "labor" saying that my clips would need replaced, completely normal that's expected I said that's fine. They charged me $286 for calipers just to take the guide pins of the kit and did not replace the calipers. Nor did they send me with the rest of the caliper kit that I did not ask for. Sky rocking my invoice to unnecessary levels.So lets jumps ahead to present day; I had some concerns about my breaks I brought to the attention of Drew being that he was the one who did them. Immediately emotional, defensive and highly unprofessional mind you this was before I even got to the shop. Ill fitting for someone who is to be in charge and working with the public on a regular basis. He quoted me a diagnostic $62.50 absolutely happy to sort out what is the trouble. Unsettled of the terrain of his shop environment it was more high emotion but I needed to get to the bottom of why my BRAND NEW breaks are malfunctioning at 15k miles. I misspoke as to how many miles I thought I had driven and he was sure to try and shame me for driving my own vehicle! I have never encountered anything so silly!Due to all the high emotions Drew was feeling in this encounter and all the inquires I had about my vehicles state he felt the need the over double my 30 minute visit to $125Don't ask questions about you're vehicle here or you get the price gouge especially if you are a loyal customer.Edit: it's not vindictive Drew. You do bad business, you earn a bad review.
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February 2024 by Brent Teir
Ruins your tires with zero accountability
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January 2024 by Mike Gilleran
A true family owned local business. Drew and Emery and his crew always treat us with prompt professional service and advice. I always feel respected and appreciated and well guided through the of vehicle repair tire replacement etc. so trustworthy !?? Thanks for looking out for me?
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January 2024 by jamie strausbaugh
Some of the most fantastic hard working Americans I have ever had the pleasure of doing business with. We need to support small businesses like this!!!
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January 2024 by Jessica Mischel
WORST CAR REPAIR SHOP IN TOWN!! DONT GO THROUGH THEM, ANYWHERE IS BETTER THEN THIS PLACE. I went to getting an alignment done on my vehicle here, I called in a couple days beforehand to set up an appointment at 2:15pm on Friday 12/8/2023 they told me they would get it in a couple mins. I left and came back 240pm, he said few more mins. They ended up just putting my car in the shop at 3:10pm, at 340pm they told me there’s nothing we can do with your vehicle it needs tie rods first, (which ONLY ONE WAS NEEDED, THEY WERE GONNA CHARGE ME $1200 when I WENT TO ANOTHER SHOP FOR THE TIE ROD GOT CHARGED $200!!!! THEY CHARGE YOU WAY TOO MUCH AND DONT CARE YOU HAVE AN APPOINTMENT TIME AND DATE SET IF THEY ARE BUSY THEY WONT TAKE YOU IN, and charged me $60ish for doing nothing and made me wait almost two more hours for my appointment!Will never be showing up there again. I wouldn’t recommend this place, they charge you way more than any other shop, for working on the vehicle as well, and way better customer support.
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January 2024 by Gurney L Garrett
Boss is a very intelligent person who takes care of the Veterans first
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November 2023 by Chad Wenger
Very HELPFUL, kind & courteous
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November 2023 by Deb Whitcomb
As a Real Estate Broker, having a reliable vehicle and great tires are super important. Woolsey's Tire has taken excellent care of me. They rotate my tires, put my snow tires on in the fall and take them off in the spring and store the tires at their shop. They are friendly, honest and timely.Service: Tires
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November 2023 by Tim Olguin
Don't buy tires here. They claim they are to busy and Drew will tell you it's not their problem. Terrible customer service beware.. I hate doing this to a family run business but until they make this right with me I will keep up the heat. They can't take these reviews down with our a lot of effort the can make this right but until they do I will let up. Talk to Drew....
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September 2023 by Jon Johnson
Best place in town! To get work done on your vehicles. Great customer service very helpful and awesome. Keep up the great work!Services: Tires
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September 2023 by Scott Buswell
Family owned and operated. Good tire shop that's been operated by the same family for 60 some years. Always stood behind their work and tires. A nice business with excellent service! I always trade there.
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September 2023 by Emily Parker
The absolute worst. We came in with a new tire leaking air due to a rock puncture. Woolseys’ repair was done so horrifically that no other shop in town will repair it again because Woolseys damaged the interior of the tire so badly. I’m over 200 bucks out because of their shoddy work. To add insult to injury, they left tire grime/ grease handprints on my steering wheel, inner door, and shifter. Never again.
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August 2023 by Emily C.
Absolutely appalled at this place. All they had to do was repair a simple hole caused by a small rock. Somehow during the "repair" process, they absolutely destroyed the inside of our tire. No other company in town will try to fix it again because they were so careless. So now I'm out a few hundred bucks for one tire because of this company. They also left dirty tire dirt/grease handprints all over my steering wheel, inner door, and shifter. Never again.
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August 2023 by Tony Burch
The guys were awesome got me in and out really fast thankyou so much
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July 2023 by Claire Overholt
Go to Woolsey! Helpful mechanics, quick service, and honest! It can feel hard to know if car shops are trying to take advantage of you if you’re a girl or don’t know a ton about cars but I trust these guys completely. They diagnosed a previous repair on my car had been done with a faulty part and even called the other shop on my behalf to explain the situation and confirm warranty coverage on it. Liam, Drew and Emery got me back on the road in no time. Cute shop dog, too.
