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June 2025 by Kim Vierra
It's super hit and miss with this store. I swore 2 years ago I would never go back, but I did last Friday and bought a phone and accessories. I dealt with Austin who is a wonderful young man and very helpful. He would get five stars. I went back Sunday because there is a problem with one of the accessories, walked in. None of the associates even acknowledged that I was there, said oh hi it'll be a few minutes, or nothing. One of the associates could have at least acknowledged me and said something but nothing. I waited over 20 minutes and then basically just had screw it and left! After I return the accessory that is broken, I will NEVER SET FOOT IN THIS DOOR AGAIN.
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June 2025 by Nicholas witwer (Nico21)
Scott is Awesome! Highly recommended 👍
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June 2025 by Barbara Carr
More than satisfied, Scott is very knowledgeable and is an accent to your company
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May 2025 by Marjan E
I waited for 15 mins or more and there was nobody to answer my simple question so I knew if I need to wait more or leave ! And I finally left!
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May 2025 by Paula Schustrom
Shawn is the guy to see at Kalispell store. Friendly, kind, and efficient!
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March 2025 by Chris Aronson
Had a great experience with Austin
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March 2025 by Corinne Hartle
Jason was super professional, friendly, helpful and efficient. Had great solutions and explained everything simply and made my visit quick and easy while accomplishing all of my goals. Would definitely recommend to others and will return again and/or reach out to Jason directly in the future. 10/10!
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August 2024 by Amy Buckingham
We came in about 45 mimutes until closing. Staff was helpful, friendly and got my daughter set up with a new phone quickly.
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July 2024 by Benjamin Griffin
Used to be a good company, don't know what happened. Bought a samsung watch recently so I could use the Samsung health app only to find out i cant since I'm not 22, on top of that the watch wasn't holding a charge, and they ended up charging me a $55 restocking fee when I returned it which I didn't know was a thing, nor did anyone make me aware prior to purchase, Never had these problems with verizon. Highly recommend reading fine print, taking a few days to think about any purchase, and speaking with multiple representatives, there was one lady that was very helpful and kind, however most of the employees are just there to make money regardless of the effect their actions have on customers.
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July 2024 by Anastasia
This location somehow managed to sign me up for service without giving me any account number or information. It's been 3 months I've received zero bills, contracts or any other communication about my account. I can't pay my bill or ask any questions about my account whatsoever. Just waiting for the day it stops working I guess because I'm traveling and not near an AT&T location at all times, calling is useless because they won't accept my EIN.
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July 2024 by Kim Wides
Jason and Sean they were knowledgeable , personnel, polite, excellent communication skills. Went out of their way to meet our needs. Deserve pay raises. Take care of your excellent employees ?
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July 2024 by Travis Bolinger
Great Service!!
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July 2024 by Julie Lyon
Always a positive experience at ATT at Hutton Ranch in Kalispell. Shout out to great customer service from everyone! Most especially consistent is Scott M.
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July 2024 by Greg Fasy
Great Service!
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June 2024 by John Erickson
Everyone was very helpful, they explained the issue and resolved it.
