Cricket Wireless Authorized Retailer provides an excellent customer experience, highlighted by the kindness and helpfulness of the staff. Reviewers mention the top-notch service and the dedication of the team to solve unique problems regarding phones and service. Customers appreciate the knowledgeable and friendly crew, who go above and beyond to ensure satisfaction. Many express gratitude for switching from other providers, like Verizon, noting significant savings and better service. Overall, the store is highly recommended for anyone seeking reliable support and great deals on mobile services.