-
January 2024 by Brenton Pomeroy (Brent)
The guys in this store are always knowledgeable and helpful. Thanks for being great guys! My kids love your store.
-
January 2024 by Chris Walters
Very good coustermer service
-
December 2023 by Andrew Rogers
Employee were help and knowledgeable.
-
November 2023 by Emily Phipps
We purchased a go-tcha evolved for $49.99. When I got home I discovered that it would not charg. The next day we tried to return it, but they would accept the return even though they had sold us a defective product.
-
September 2023 by Jayden Turner
Sadly they don't have disk repair anymore, I was trying to repair my cod advanced warfare but was let down but still five stars.
-
June 2023 by RC Hollingsworth
Personnel knowledgeable and pl3asrnt to deal with.
-
March 2023 by J S (socean.)
Service is hit or miss. One gentlemen working behind the counter was screaming across the store upset because their network was done apparently this weekend. My kids noticed this and found it disturbing so we left. It’s a bummer because they like being in there.
-
March 2023 by J S (socean)
Service is hit or miss. One gentlemen working behind the counter was screaming across the store upset because their network was done apparently this weekend. My kids noticed this and found it disturbing so we left. It’s a bummer because they like being in there.
-
March 2023 by Dade Wendt
I called in the other day to replace my controller that I had a warranty on and the lady over the phone was quite pleasant and helpful giving me all the information I needed to be in and out quickly.Later on in the day I got to the store and it was, to put it simply, chaotic. Their internet was down and it was causing quite the issue. The main problem I had was when I entered I was informed their internet was down but not what that entailed, so I stood near the counter for about eleven minutes waiting to be allowed to replace my controller.The entire time one associate was operating one register (while also on the phone with the internet company) and the other two were just twirling their thumbs behind the counter. Not assisting the other clerk or any of the customers. I felt rather bad for the cashier as, who I assume to be the manager, stood there saying they knew the answer to the internet problem but did nothing to solve any issues.To add on top of this after the 10 minutes I stood there I was given an unpleasant look by the aforementioned supposed manager and told I could have checked out if I was ready to do so. The attitude given was to put it frankly very unpleasant and condescending. Also they didn't even offer to check me out, but instead dumped that responsibility on the associate who was: On the phone with the internet company, issuing another refund, and operating the other cash register.If I didn't have warranties through this location I would not return. However, c'est la vie. I hope these issues are resolved by the next time I go to this location and I can update this review.
-
March 2023 by J S (floodxyz)
Service is hit or miss. One gentlemen working behind the counter was screaming across the store upset because their network was done apparently this weekend. My kids noticed this and found it disturbing so we left. It’s a bummer because they like being in there.
-
February 2023 by Cori Burwell
I never say this, but after 10 years of ridiculous mistakes and rudeness I recommend you get your game stuff from Amazon.
-
January 2023 by Melissa Carey
Love this game store. Always cool stuff
-
October 2022 by Offbrandboy Destroq
Falsly advertising Ps5 days after being out of stock for a “ps5” weekend event. Don’t sell before then event or don’t have the event.
-
October 2022 by Lee Plummer
Out of all the Game stores I've been, I love how this one has so many collectibles.
-
August 2022 by Dario RJ
Manager very rude. Short attitude. We have spent a lot of money in that place because ever since my surgeries we have become avid gamers!! But since our last 2 visits we finally asked what's the problem. It gets old. The person in front of us got an Xbox x series bundle for $435 ??? But when we said hey I will take one also he said well that was something else??? When I just left I heard the kid say hey he did it, we got it!! ??? Hey whatever. We just decided to not deal with the stress. I could barely stand at the time. And got rid of all our gaming stuff. And problem solved.
