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August 2023 by Ed
Worst customer service I’ve experienced in a long time, the owner is a master blame shifter. He tried to tell me it was the board I supplied, from a company he recommended, that caused the problem and not his graphics/print job. I wish he would have told me they wouldn't stand behind it before I hired them. He couldn’t answer why the printing only came off in a specific area and not the rest of the sign. It seems to me if the board was faulty there would have been more damage. I pointed this out to him and his response was ‘yes, that’s very strange’. Nice guy who doesn’t stand behind his work.
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July 2023 by nick kynett
Always great and prompt service, would recommend GNP every time.
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October 2022 by Kat Dodd
I have used this locally owned company for nearly 8 years now and have never once been disappointed. Recently, I submitted a crude draft (I'm no artist) of a project I needed asap and they not only turned it into jaw-dropping art, they had it ready in a record 2 days from submission! I will always recommend them! Thank you to the whole crew from the bottom of my heart!
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October 2022 by Aaron Noel _ MT REALTOR
I can't thank these guys enough! What an amazing job from start to finish! I ordered business cards for my whole team, vinyl signs, and mounted signs for my business. Incredible service, staff, and products!
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October 2022 by Aaron Noel (Waketheframe)
I can't thank these guys enough! What an amazing job from start to finish! I ordered business cards for my whole team, vinyl signs, and mounted signs for my business. Incredible service, staff, and products!
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August 2022 by MadDawg Noll
They were fairly easy to deal with. I had changed my phone number after I placed the order for my magnetic signs, but it wasn't a problem since it hadn't been set to print yet. I didn't know what size to order so I let the guy measure for me. They came in about 2 inches too tall to fit. It wasn't such a big deal that I needed to have them redone, I just trimmed around my door handles (after making a template) and fit them in perfectly without losing any integrity or information. I like the way it looks better this wayUpdate: Well I was showing a friend a picture of my sign when I realized that I missed the spelling on leathercraft when approving the proof that was sent to be prior to printing. As a sign of good faith the company offered me a discount to have this reprinted with the corrected spelling. They rounded the corners this time which gives it a cleaner look. They offered to resize so it would fit without trimming, but I have had comments from people that they like the way it looks trimmed around the handles. So I kept it the same size. I trimmed the old sign, cut out the wrong spelling and put it on my tailgate. Because of the shape of my tailgate I had to improvise a little
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August 2022 by Janell Schiele
John and his team have been great! Really good customer service, quality products and fast turnarounds.
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December 2021 by Julianna Operle
I’ve worked with these guys twice now, once for last minute packet printing and now for an exterior business sign! They’ve always been extremely helpful and do an incredible job!
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September 2021 by Aaron Charlton
The quality of these guys work is exceptional. From printing, to the actual materials used, the end product is excellent.The customer service and individual attention to detail is great at every level. I will definitely continue doing business with these guys.
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August 2021 by Matt Turner
Very awesome to work with. Super helpful and quick. Honest
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January 2021 by Asia Jackson
I am so happy with the stamps I purchased through Great Northern Printing for my new business. They were great to work with, extremely helpful and quick to return my emails with my questions and changes. I look forward to working with them again soon.
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January 2021 by Mike Funderburgh
I would not use this place. It has terrible customer service and the owner hung up on me on the phone. You better ask the right questions and get everything on paper. I was given several thoughts on what they could do for doing a sign for me. The own even said that don't have the time for working with me. Be very careful using this business. Come across friendly but the business is more important than the customer.The owner in his response to my statements talked about badgering??? As I said before you better get it on paper what they tell you. I even had a employee tell me there was miscommunication between what had been told me and the owner response. Asking questions is how you communicate but I was hung up on by the owner during me asking a question. The employee told me they could show me the layout and could change it on the computer. I asked if I would could see it before paying for the sign and he said yes. The fee of 95.00 was not stated until I got a response from the owner. I sent two emails and had to call the business to try to get any help and the owner is using some of the email in this response to what I had said to him. Brake of confidentiality between customer and employee. Again be very careful and get it on paper as I said for sure. Seam to have a good product but customer serving was very confusing. Miss understanding was very present with everyone involved.
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July 2020 by Ervin Kertusha
I've been using GNP for many years now and I couldn't be happier with their customer service, their quality of work and the quality of their products. John and his team are truly amazing. I highly recommend them, they are the best printing shop in Montana.
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June 2020 by Sandra West
Never used this company before. Called and spoke to David about an order we needed done immediately. In less than 2 hours we had a proof, made revisions, paid over the phone, and are able to pick up signs tomorrow. AWESOME WORK - so pleased. Thank you so much!!
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March 2020 by Ridgeline Innovations
We have Great Northern Printing print the quotes and invoices we use for our customers and just recently had them print our new business cards. They do great work, have superb customer service and they are easy to work with! Their prices are comparable to online businesses and they are local - extra plus! Sammy is great and makes all the tedious changes we send to her. We HIGHLY recommend them.
