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January 2024 by BigRiver
I've been compelled to share my experience with Jances body shop due to the fact I'm still finding issues with the work (or lack of) done to my '17 Tacoma they were paid ~$15k to fix. First, when I picked up my truck after they had it for 6 months (yes....6 mo) the work appeared to be done and I was looking forward to a nice detailed truck....there wasn't a detail job done, looked like they washed it maybe. Secondly my power interrupt switch that I installed under the hood to supply power to the rear of the truck wasn't rewired properly, so Jances passed the buck to Toyota and they couldn't figure it out even though they originally installed it, so myself and a nice guy from Napa figured it out. Thirdly they didn't rewire the short wave radio properly, so I redid that. Fourth my rear cab window needed to be replaced and they didn't even vacuum up the shattered glass from the accident, it was in the cab and the bed of the truck. Fifth, since they had to take off the canopy to get to the cab window, when they reinstalled the canopy I can see that the gasket that resides between the bed rail and the canopy is folded in several spots and now the canopy leaks, I'll need to redo that after the snow melts in the spring. Sixth, I readjusted my headlights so I'm not brighting everyone. And now seventh, my mud flap almost fell off today and I see that all but one of the screws are missing or were never installed correctly, so I'll need to buy more of those and probably spend more time checking and replacing the other three corners too. I don't like bitching and moaning but the lack of attention and ridiculous negligence of duty is absurd and people need to know this. My insurance paid north of $15k and they had my truck for right at 6 months and I was more than patient hoping they would do a great job....boy was I disappointed!
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November 2023 by Michael Snell
Did an amazing job on my car. Looks like nothing ever happened to it!Services: Painting
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July 2023 by brandie ehlenfeldt
These guys are AMAZING. They went above and beyond fixing my pickup and got it done faster than expected! Definitely recommend them 1000 times over.
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May 2023 by Steve Latter
Jason and his crew did a great job on my car. Beth was very professional in addressing my calls. I will take any future body work to them in the future.
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May 2023 by Clara LaChappelle
It was awesome. Darrell is fantastic person to deal with. They are lucky they got him.
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November 2022 by Rachel Jeffords
Jance and his crew were awesome the truck looks beautiful again I was very pleased with the service and the great will do attitude and I would definitely recommend this body shop and I will be bringing any rig that needs to be fixed back to Jance.
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October 2022 by Alan Satterlee
Jance’s is highly recommended. It felt like friends of the family were taking care of me. They were empathetic to our situation of having a Canadian vehicle going to battle with a montana deer and the deer won. They were swamped and it took some time but understandable. We are so grateful and they were patient with a foreign insurer and even threw in a new battery last minute to help me get on the road to Calgary. Jake was super helpful and we like the home town service.Services: Painting
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October 2022 by Northern Dent Company
Having done work with and for Jance’s Body Shop, they do excellent quality work. As a previous collision technician of 20 plus years I can confidently say that they do outstanding work whether you need bodywork or paint, the whole crew here is awesome to deal with and just a great local shop overall!
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August 2022 by DCW LLC
It took over 2 months to get in, but good companies are busy companies. With that said, they only had my F150 for 5 days to complete some pretty extensive work. It was hit by a friend of mine so we left insurance out of it. Jances was great about giving us options and their outcomes in order to make a good decision for the truck, and our wallet. Definitely taking my business here in the future.Service: Body & Trim
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July 2022 by Rose Cutrone
They are busy for a reason, their service & quality of workmanship is superb! A business we hope we never need, but so grateful for them when we do. They only took a week to make all the repairs due to idiot backing into our car in parking lot & leaving no note. Jances pride in customer service continued with detail cleaning inside & out! Cleaner than we brought it in. Thank you much.
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May 2022 by Jeanie Winstrom
I am not easily impressed and I rarely give five stars. From the first contact they went out of their way to be prompt and helpful. They wrangled my insurance company (no easy task) and my car looks better than when I brought her in. I will send everyone to them as great service is hard to find.Service: Body & Trim
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February 2022 by Dianne L. Smith
Very down to earth and reasonable. I was warned, by my mechanic who recommended them, that they were usually very busy. But they were able to see me for an estimate, within a few days, without an exact-time appointment, unlike the other shop I checked with. I can understand why they would be busy, as they did the repair the way I'd hoped, for WAY less than the other shop. The delay was primarily due to waiting for parts; the usual supply chain issues related to Covid. I'd damaged the latch and tailgate on my work truck, and they were able to pound it back out instead of telling me I'd need a whole new tailgate.
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November 2021 by CHAT N TELL with ALLECIA
We hit a Deer at Glacier National Park and being from out of town, Ford recommended Jance’s Body Shop. We arrived after hours on the weekend and luckily met the Owner’s son and immediately experienced kindness at the highest level from this amazing young man. At the open of business, the Owner went above and beyond the call of duty and helped us in such a generous and compassionate way… we were in a camper and he allowed us to continue camping on his property and he plugged us in so we could keep warm and use the camper like being in a RV Park. I was in awe and bursting with gratitude because this was unexpectedly pleasant after such a stressful experience. Since we were stranded in MT, the owner got us back on the road in a jiffy looking like brand new. They also washed and cleaned the vehicle… Awe-Mazing. I’m extremely satisfied with the repairs 10/10. I was to personally express my gratitude to you Mr. Jance and your son for the kindness and understanding you showed us at your Body Shop and I’m forever grateful. Thanks bunches to your staff for working on our truck and making it look brand new. Much appreciated. I came to Jance’s with my stress levels at a 9 and it was immediately reduced to a 3 on day 1 and 0 by the time we left. I would recommend that you choose Jance’s Body Shop for your vehicle repairs and you will experience professionalism at its’ best.Service: Body & Trim
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November 2021 by Cassie Jane
Jances Body shop has done repairs on my vehicles, my parents vehicles, cousins, aunts n uncles. Never once has any of us been displeased with the work done to our vehicles. One thing that they stress to everyone once the repairs are finished is that everything they have done has a warranty for as long as we own the vehicle. You don’t get that type of service these days, they are family owned and operated. They’re extremely professional and helpful throughout the entire processServices: Air conditioning
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October 2021 by Teri Skinner
Top Notch. I walked in near the end of the work day and a 20 min later had my estimate. I'll post more once the actual body work is finished
