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November 2023 by Greg
Was on a short road trip and had a message on the phone that the life of the oil would only be good for another couple hundred miles. Stopped at Kalispell Ford and before I had even started getting out of the vehicle when I parked in front of the Express Lane doors, Tucker came out to assist me. Explained my situation to him and he advised they were rather full with previous appointments, but if I dropped it off in the morning he would fit me in. The next morning I dropped the vehicle off right after they opened and just a couple of hours later, I received a call that it was ready to be picked up. So very pleased with the service here. Tucker was quite friendly and so accommodating in getting me taken care of while I was out of town. Very much appreciated the service at this dealer!
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November 2023 by Joseph’s Montana
Garrett and the gang are so amazing! I’ve never felt more relaxed when buying a vehicle! Love the service and the people.I will never go anywhere else!
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October 2023 by Marina Mitchler
I had an outstanding experience with the parts department at Kalispell Ford. The service I received was top-notch, and I can't say enough about the friendly and knowledgeable staff.From the moment I walked in, I was greeted with a warm smile and a helpful attitude. The staff was eager to assist and answer all of my questions, making me feel like a valued customer.What truly impressed me was the speed at which they handled my request. I needed a specific part for my vehicle, and they had it ready for me in no time. The efficiency and quick turnaround were exceptional.They provided me with the right part, and I have complete confidence in its quality. It's reassuring to know that they only offer reliable products.Overall, I couldn't be happier with the Kalispell Ford parts department. The combination of friendly service, fast response, and reliable parts has made me a loyal customer. I highly recommend them to anyone in need of automotive parts. They set the bar high for customer satisfaction!
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October 2023 by D Cowan
We recently had an issue with our F350 Diesel (2003) when we were in town able drive it to you. The service staff were very helpful in trying fine the problem.....Felt they knew what to do. Getting it in for work was and the problem, but they did what they could..... found additional issues that would require longer time to get in and finish. Being from out of town and the RV Park closing we had to find another shop to help..... time was not on ourside.The Service Staff were all very helpful.... we were able get to the second shop who zeroed in on the issue and got us going..... The parts needed were available from you and I was able to provide them for repair..I understood the issues of jobs ahead of ours and the balance of doing all you can..... No Fault of your staff all are top notch.....Helpful...... Wish I could have kept it for for job complete. Great Staff!!!!
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October 2023 by Mathew Allen
Our sales rep Sean did a great job and the whole crew we interacted with during our used truck purchase was friendly and accommodating.We did our own due diligence at our preferred mechanic and the 5 year old vehicle we purchased was in great shape and needed no additional work (a considerable relief)!
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September 2023 by Nikki Bond
We've had our vehicles serviced here for years and have looked at vehicles a couple times so we were familiar with the dealership. We purchased a vehicle recently and the process was quick and easy. We left with a new vehicle in a few hours. Jeremy Works was exceptional. He was knowledgeable about vehicle issues and walked me through how to use all the new features when it was time to take it home. Jeremy was easy to speak to and there wasn't any pressure to make decisions. We love the new rig and would come back to purchase a vehicle here again.
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September 2023 by Jasmine Minor
My husband and I purchased 2 new vehicles from Kalispell Ford and I have to say, while we had a few maintenance hiccups with both vehicles initially, Roy, Garrett and everyone on the sales, maintenance, service and parts teams handled our appointments with professionalism and kindness. We truly feel like family when we walk into the dealership and know that the team at Ford will take care of us like friends rather than just paying customers. They have gone above and beyond to make sure our vehicles were taken care of and have even offered gracious discounts and special deals to accommodate for any delays in the service pipeline. We can't tell them enough how much we appreciate the whole Kalispell Ford team and how grateful we are to be able to call on them when vehicle assistance is needed. They're truly the best!
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September 2023 by Eric Biermann
This was our seco d vehicle from Kalispell Ford. Skyler Dakota was great to work with. Exceeded our expectations! Easy and hassle free.
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September 2023 by Scott Wandler
We knew what we were looking for and contacted the dealer through email. They responded to my questions in a timely manner. When it was time to sign paperwork, we experienced the least amount of pressure to buy the warranty up-sales. Pretty seamless. Skyler was great. When I needed photos I had them in a few minutes.
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September 2023 by Melissa Stephens
Buying a vehicle by yourself can be nerve wracking to say the least, however the entire team at Kalispell Ford were amazing! They gave me a fair price for my trade in and took the time to walk me through my new truck. My salesman Mark was fabulous! I definitely will recommend them to anyone looking to purchase a quality vehicle!
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September 2023 by Angelica Evans
Went to most of the dealerships in the valley and had the best experience with this one. Everyone here is so helpful and really know how to make a car buying experience a good one. Cory took care of us from beginning to end with a few other amazing guys helping him out when he was busy. Very knowledgeable and honest staff and am extremely happy with my purchase.
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July 2023 by Ronald Wenzel
Great service! Cory B is a top notch professional who I have had the pleasure of working with multiple times. Orion is also great to work with in making it all happen and also need to mention the finance folks who found the best deal out there. Lastly, the folks in accessories were very helpful with some additional items for my 2023 F250 Superduty.
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July 2023 by Todd Lehn
Carson in the Service Department is a super nice guy to deal with & he literally saved our vacation! We hit some really rough roads in Glacier that knocked my truck way out of alignment. I called several shops in town and they all said they were too busy to do an alignment & maybe could squeeze me in "next week." Panic mode started setting in because we had non-refundable reservations & a cruise to Alaska scheduled a few days later. I called Kalispell Ford & spoke with Carson about it. He said they were pretty booked, too, but he understood the situation and would do everything he could to help us. We showed up a few minutes later, Carson greeted us with a smile, told us not to worry, and in less than 90 minutes they had the alignment fixed and had us back on the road. Plus, as an added bonus, it's probably the most beautiful Ford dealership I've ever seen. All of the staff members were cheerful & friendly, and finally someone figured out how to make a nice waiting area. Thank you so much! A+++
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June 2023 by Carla Sullivan
Love my car! Garrett was awesome! Very willing to work with us! Only problem was it took so long to get everything with paperwork done! 4hrs is a little long! But a 10 grade is great for the friendly service we receive! THANK YOU GARRETT and all how helped make this purchase enjoyable!
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June 2023 by Maya Eastman
I had a wonderful experience purchasing my car through Ford. Mark B. guided me to making the process of purchasing easy and hassle free, relieving me of any worries and answered any questions I had. He really showed off the car I was purchasing in an awesome way to know what I was getting when purchasing. Dante did an excellent job finding me the right payment plan to suit my needs for the loan and I couldn’t be more grateful. Christina did a wonderful job letting me know what to expect for my payment plan and assuring me for the whole process. Mark B, Dante and Christina all went above and beyond for me and I couldn’t be happier and more grateful :)
