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November 2023 by Joel Snipes
Zach in the parts department is amazing! He helped me out tremendously. Wouldn’t go to another person now that I’ve been helped by him. Hands down best service I’ve ever had. Absolute pleasure working with him and I couldn’t be happier with the work he did on my truck.
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November 2023 by Anali Silvius
So friendly, and they get me in and out as quickly as they could. The needed part wasn’t in when they finished the assessment but they were able to find out it was on a truck being delivered that day. Once the part was in they quickly made the change and get me going. Definitely happy with service and work!
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November 2023 by Michael Whitty
Toyota-Kalispell offers you reliable maintenance service, very realistic assessments as to when your vehicle "will be ready", and if you want to wait while service is performed, the waiting area is very "customer friendly" and comfortable, including complimentary coffee! Including, the lounge area TV is thankfully kept at a low volume. How could one ask for more?! I'll be back, I trust them with my car.
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November 2023 by Deborah Daub
I never received a reminder like I have in the past for my appointment. When I was checking in the gentleman that checked me in was doing a couple of things at the same time, I asked him a question and he seemed annoyed. My service details were not reviewed with me at the end like in the past. I realize you are busy but your customer service was really lacking this visit.
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October 2023 by Patrick S.
I bought my Toyota from Kalispell Toyota 11 years ago and they were non-pushy and genuinely good people throughout the process. Although I no longer have that vehicle but another Toyota, I still intentionally get my vehicle serviced here while in the area because every one of their hardworking employees encountered have been helpful, knowledgeable, responsive and efficient in their work.
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October 2023 by reagan trivette
such a good experience. they are real, honest, and genuinely helpful. dannah helped me with finances; she’s incredibly smart. shoutout and major thanks to andrew for helping me find the right tacoma, you’re kickass!!!!!!
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October 2023 by Geoff Haynes
I'm going out of town in a couple of weeks and I needed some new tires, but due to the tire sale going on the service station was booked out past my leave date. Mason was super helpful and able to fit me in and get my vehicle taken care before my trip. The team there is always helpful and polite. I will definitely be taking my vehicle there for all of my needs.Services: Auto tire replacement
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September 2023 by Ronald Donsbach
Dave put new front struts on our 2013 Chevrolet Traverse & aligned it in April.Drives great! Thank you!Service: Steering & suspension repair
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September 2023 by Kurt Morden
A 6 hour job ended up being 10+ hours. Was an out of town customer so they accommodated me with a vehicle to drive home (90 miles) and delivered my vehicle the following day. Great customer service. Thanks ZackService: Auto body & trim repair
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August 2023 by BARNEY Dorm
You had my car for over a week you can see for the air cover clip was broken off by worker and did not say any things to me and then I did not clean or change the cabin, air filter or the filter inside the air cleaner. It was very dirty so I had to clean change it myself and I forgot to set reset my oil change because my maintenance lights keeps on flashing on and off. Then for the repair that they did on my vehicle, they did not check anything else when I looked up on the Internet that these vehicles have a head gasket problem and that also could be the problem and you could’ve checked that with a pressure test to see if the head gasket is leaking so for the amount of money I pay the time you had my vehicle somebody should’ve checked a lot more and I am very dissatisfied with the work I’ve had done at the Toyota dealershipServices: Auto engine diagnostic
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August 2023 by Jennifer Schaefer
I forgot my punch card last time I had the oil changed and for some reason (I don't think it would be hard to do) they weren't able to look up old records and give me credit, so instead he gave me another car wash card. Which was very kind of him to do, but I still think it would've been fairly easy to look up my past visit. Otherwise they are great!Service: Oil change
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August 2023 by Shana Neesvig
I have been a proud customer of Kalispell Toyota for many years! As long as they continue to deliver the service they do, I will never take my business anywhere else. I have never been less than pleased with the quality of services offered here.Services: General repairs & maintenance
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August 2023 by Beth Wood
We love the experience at Kalispell Toyota. We came in for an oil change and for them to check a noise we were hearing and they were so kind, fast, and didn’t try to sell us on anything we didn’t need. I was impressed that we also got a voucher for a free car wash and a punch card for future oil changes. It’s the first time I’ve felt like we’re actually saving money and energy in the long run to have a dealership take care of our oil changes. Great folks, great service, and we’ll be back!Services: Vehicle Inspection
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August 2023 by Ericka Moore
The women I dealt with were very patient and kind - that’s about all I can say for my experience here.I had my oil changed with you a month ago, just before heading out on a road trip to Tennessee, Ohio, and Michigan. On my way home, the check hybrid system warning light came on and the mechanic in North Dakota that I had to stop to see told me that he wouldn’t drive anywhere because the warning that was being pulled up was the cooling system for the hybrid battery and it could possibly be very dangerous. I had it TOWED from Williston, North Dakota to your shop. You took a week to look at it and told me the inverter cooling system was completely dry. You said they looked for leaks and could find NONE. And then you asked me if I had had service anywhere and when I told you where my last oil change had happened (you guys), you said the guys must not have topped off my fluids.When I came to pick up my car, you tried to charge me $189 for that. When I explained what happened, you said you’d split the bill with me because when you were changing my oil, it looked like there had been body work done on my car. This was after telling me that the inverter coolant was easy to get to and should have been topped off, so I’m not sure what the body work has to do with anything. And top it all off, I know for a fact this car has never had any body work done. Just another dealers trick to get out of paying for their mistakes. If the hybrid battery can’t cool, it could explode. You could have essentially killed me by not topping off those fluids and then made me pay for it. Definitely won’t be recommending you to anyone.
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August 2023 by Lilly Ramirez
Kalispell Toyota always goes above & beyond to provide the best, most relaxing experience(s) possible! They certainly have your best interest & safety in mind!! The true one stop shop for all your vehicle needs. Huge Thank you to Sales, Service, Parts & Rentals Team for ensuring our Family Truck is in great shape! + Everything else Kalispell Automotive Group does for our community ❤️ We visited the booth at the Fair this weekend & enjoyed the personal fan on a hot day hahaLet's Go Places!Services: General repairs & maintenance