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December 2023 by Paul Battaglia
I called Tom at Lone Pine Technology when I needed my Starlink dish installed at my home. He came out and recommended that he get a custom mount made for me because there wasn't a good location on my house to use the standard Starlink mount. He arranged to have a much stronger and longer mount made that extended out under the eaves. He and his crew did a professional job installing it at a reasonable price. After installed on the mount, my download speeds increased! I highly recommend you call Tom for your Starlink equipment!
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May 2023 by Jessica Brus
Tom is the absolute best! He is extremely knowledgeable and will point you in the right direction. Professional and kind. I will be calling Tom from now on to get my internet questions.
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December 2022 by David Montana
Tom provides superior customer service and quality products at a fair price. Highly recommend!!
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November 2022 by Nathan Knowles
I own a mobile control trailer and am contracted out to incidents like large wildfires to provide office space, communications equipment and a place to operate air traffic control at pop-up Helibases. Part of what I offer is internet service. This service has to be via satellite and mobile. I bought the business 3 years ago and have had the opportunity to work with Tom a handful of times on updating software or troubleshooting equipment pre-season. He provides excellent support and is very knowledgeable and personable. The latest time was this spring when I had some challenges updating software on my auto-pointing unit. I was on and off the phone with him and the service provider all day. Technically it was a problem for the service provider to solve but Tom was happy to offer his assistance anyway. I can highly recommend Tom and his company if you're looking for someone to setup and support satellite or mobile internet. It's encouraging that this level of quality and service can still be found.
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November 2022 by Connie Lockman
Tom's customer service and communication are superior! He is knowledgeable and helpful in every way. He placed an eave mount Starlink antenna and did not leave until he had us up and running.
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November 2022 by Richard Loftin
Thanks Tom!! You have been great on any number of issues and topics. Truly appreciate the service and knowledge.HughesNet is fantastic. I remember Valdez, AK and 50Mbps almost any day and night. Even though it's US only, as is most everything, it helped us out and is an excellent fill in where cell service isn't. If its all you have, like in Valdez, its magic.Lone Pine Technology, Tom's place, is definitely where to go if you want or need these services.Please stay safe and sound.
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November 2022 by Phil DesLauriers
Jumping into the Starlink business to meet my customers needs had a learning curve. So glad I found Montana Satellite (now Lone Pine Technology). Their products are great and the response and attention to customer is the best I’ve found. And their web site has eliminated all my pet peeves with ordering on line. Thanks!
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November 2022 by Peter Tyson
We ordered some mounting hardware from Tom and got excellent service and now just waiting for our delivery.Great guy ,great service,great company.??
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November 2021 by Karl
Tom is great to work with and did a great job installing the RF Mogul dish on our motorhome! He is timely and professional. I highly recommend Montana Satellite for your Satellite needs. You'll enjoy working with Tom. I had an equipment issue related to my install and Tom coordinated the replacement part with the vendor to be shipped to our next stop.Outstanding customer service?
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November 2021 by gabriel peters
Quick and easy setup good rates as well
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November 2020 by Irene Gordon
This company has the BEST customer service of any company with which I’ve ever dealt. My interactions have always been with Tom Mattheisen, the owner himself. When I first received my system, I had some difficulty with it (MY FAULT). Tom was available both via email and telephone to walk me through it until it was set up.
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November 2020 by Michael Mckelligott
I cannot say enough great things about this company, and especially Tom!! We have never seen such amazing customer service from any company or individual employee. No matter when we call or email with issues relating to our phone or internet satellites, Tom answers almost immediately regardless of the time of day or night. He is willing to travel the 2 hours to our house anytime we have needed him without question, and luckily he has been in the area every single time and able to come out and make the 4 hour round trip that same day. If you are in need of satellite internet or a satellite home phone system I would not hesitate to have them installed and maintained by them. I guarantee if you're with any other company you will not get such great customer service and you'll wait days or weeks to get someone out to you to fix your issues. We work from home and this system is integral and of utmost importance for our means of making a living. Therefore the unparalleled service we have received is not only appreciated greatly, but is necessary for us to maintain our business and livelihood. Thank you for the amazing service and look forward to being a life long customer!! Michael and Melissa
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November 2020 by Hubert Williams (Daniel)
My last service was fast, polite and on a Saturday.
