Michaels is a store with everything needed to explore creativity, offering expansive craft assortments including popular art supplies, fabric, canvases, yarn, knitting and crochet supplies, frames, floral items, scrapbook materials, beads, jewelry kits, Cricut and craft machines, and much more. It serves as a one-stop shop for party supplies, crafts, gifts, and decor for various holidays and traditions. Reviews note that shopping is fun, with really good sales, and that items are often available for a much lower price than competitors. The service is generally described as great, helpful, friendly, and professional, with staff providing excellent suggestions. However, some customers find it sometimes difficult to find an employee for help, and wish the store carried more specific items like printmaking supplies, gouache, or paper crafting products. Some locations are also noted as being much smaller than other Michaels stores.