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December 2021 by Jeremy L.
Bought a house that featured a couple of automatic garage doors purchased from this business. I think the builder just installed them himself. The cables recently failed with one side completely off the spool and one side tangled. The customer service person eventually agreed to take my name and number to hand off to the maintenance crew but no one ever got back to me. I guess they are much more geared toward sales and installation than repair. I'll guess I'll just watch some YouTube videos and try to fix this myself.
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December 2021 by Bruce N.
Purchased a high lift door system which is a Raynor door brand and this distributor/installer provided the door and installation. Overall I was very pleased with the door and the work they did to install it. However, this past summer I saw that the metal cladding on the outside was getting large bubble shapes in it. Called and found out this was a manufacturing or materials issue and it was under warranty. So I had Montana Garage Door file the claim to get replacement panels. That was early 2021 and it is now December. Was told that the panels would be here first week in September but that was more than 3 months ago. I called many times and talked to Elizabeth who assured me it was in process. Now she basically tells me it is my responsibility to call Raynor to resolve this issue and has pushed the warranty follow up on me. Very bad customer service and I can tell from talking with her that she just doesnt care and my calls just bother her. Its their responsibility to fix the warranty issue but they just arent doing it. To top it off Raynor fails to reply to multiple contacts through their website as well. At this point I would not recommend this company to anyone based on the poor customer service and lack of warranty follow up. There are other options in the area who will probably provide better service.
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July 2021 by Sonja Jerde
My parents were in need of a repair on their garage door and framing. The owner, Stan, was extremely prompt on returning their phone call and he came to fix the door within 24 hours of the incident. Not only was he able to fix the door, he repaired the framing. Stan and his son are prompt, competent, cheerful, and really kind. I highly recommend using Montana Garage Door, Inc.
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December 2020 by Brent
Montana garage door saved me over a grand from other companies in the flathead. They were pretty accurate estimating the delivery time for the doors and installed them in a day. I couldn't be happier with them
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November 2020 by Bruce P.
Great quality in every aspect!!! We love our garage doors and Montana Garage Doors was a pleasure to work with from start to finish! Their prices were very fair and their work is top notch!!! Great quality in every aspect!!! We love our garage doors and Montana Garage Doors was a pleasure to work with from start to finish! Their prices were very fair and their work is top notch!!!
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January 1970 by Michelle M.
Stan came out, diagnosed the problem and will make repairs. Very professional and friendly and reasonably priced.
