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January 2024 by Todd M.
Not an honest business. Bought 2 zone valves for my heating system and was charged double the amount they were worth. The manager didn't honor his word after agreeing to refund some of the overage. One of the valves has already failed, and I had to replace it and pay for new installation. I will never go back here again. Rip off. Gave it 1 star because I had to.
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August 2023 by Kenneth Mahorney
Took my money elsewhere, the arrogance of the guy that I talked with was over the top. Not helpful at all.I try to spend my money local.The lady that answered the phone was very nice though.
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February 2023 by T. Mark W.
Chuck is the Man to ask for any and all plumbing supplies!
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January 2023 by BIGMAN7917
Very fast unloading.Enter and go around the RIGHT to the back of building.DOCKS will be on your LEFT near the rear left corner of the building
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November 2021 by Rob R
Nice showroom!
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February 2021 by Petty John
Very friendly staff! Easy to work with.
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October 2020 by Chris Martin
Everytime I go in they are helpful and I'm not a contractor
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December 2018 by William Hammond
I have dealt with these guys for many years and they always come through any pinch. They also have very reasonable prices and very fast and efficient delivery service.
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April 2018 by Steve Hanson
I've dealt with the guys at NW Pipe for over 20 years and they have always been the most professional and helpful anytime we need something for a job. With the inventory they stock, rarely do they not have what we need. When it does happen, it's typically available in the Billings warehouse and is in their store the next day. Great people in all aspects!
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August 2017 by LN's KC
This is in response to the one-star rating:
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March 2017 by Robert Jenkins
This is in response to the one-star rating: I'm a male DIY homeowner, not a commercial plumber. My plumbing needs are few, but whenever I've gone to Northwest I've been treated well and the counter men have gone out of their way to understand my non-technical mumblings and offer several solutions/products. If they don't have what I need, which is rare but does happen, they suggest local alternatives (once they sent me to a pawn shop to find an affordable version of a rarely needed tool and saved me lots of money!). Note: I gave them "only" four stars because I never give five -- nobody's perfect.
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March 2016 by montanaeasyliving
Very poor customer service. Made no attempt to help me with some product information.
