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November 2023 by shannon McNamara
Had a fantastic experience! The gal at the front desk was so sweet and does an amazing job! Courtni was my estimate specialist and she kept me involved the entire time so I knew what was happening. But biggest shout out to the guy (I forgot his name) that shuttles customers and does the detailing/handy work. He drove me initially to my rental in Whitefish, he helped me get all my things and waited for me to get my rental - and then when I came to get my vehicle after it was all fixed, it wouldn't start. I went for a new battery and he installed it for me. He was so incredibly kind and went above and beyond what customer service looks like. Fantastic team work! Also shout out to the body shop guys too.. my vehicle looks brand new. If I could give 20 stars I would.
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October 2023 by Jonathan Proto
Had a very tight timeline and had an accident while renting a vehicle. Spoke to the rental company and they allowed me to fix the vehicle. These guys worked on my vehicle. Any chance they could meet my tight timeline so that I was able to return my rental vehicle and keep the rental company happy.Service: Body & Trim
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October 2023 by Andy Rogers
Without doubt the worst auto body shop experience I’ve ever had. The 2 star rating is only because when we finally got the car back it looked good and was clean.When scheduling, we were quoted 7-10 days for repairs. The shop had our vehicle for 2 months.When asking about a rental car through our insurance, the shop said they couldn’t help us and we needed to go through our insurance.When we got the rental car through insurance, we kept it as long as insurance would pay for it, then returned it and requested a loaner car from the shop, the shop tried to say that since we returned our rental car they wouldn’t be able to help us get another rental car.When they finally agreed to get us another rental car they kept pushing us back saying the rental car company was supposed to reach out. They pushed us out another week without a car until I said I would come into the office and speak with the manager the next day, then somehow they magically got us into a rental car that night.I received zero updates regarding my car that I didn’t have to chase them down for. I would cal once a week and kept being told it would be “another 1-2 weeks”. And they promised to call back and give me regular updates…that never happened.Overall a terrible customer service experience. I can understand shops being busy and can even understand things taking longer than expected, but the fact that they never called to let me know why or give me status updates is not ok. I will not be returning here ever and I do not recommend anyone using them for auto body work.
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October 2023 by Eli Joos
Absolute proffessionals in repairs, customer service, and all aspects of their business. My vehicle was fixed in a timely manner, but I wasn’t worried about what was going on with repairs because they texted me almost every day with updates. They even cleaned it! I’m definitely coming back for any future needs and recommending them to my friends and family.Services: Painting
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August 2023 by Vicki Cox
I took my car to Oh's to repair it from being rear-ended. They were very prompt in getting it fixed and notifying of the progress. Very pleased with the person who worked on my car. Will use Oh's again if I need it in the future.
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August 2023 by Terri Heyns
I just had my Tacoma tailgate repaired from where someone dinged it in a parking lot and the work is excellent. The staff were good at keeping me posted on the repairs and everything was easy. I have used them three times now over the years and they are always very good.Services: Painting
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August 2023 by David Brown
We were pleased with the service. Oh's completed the work in a timely manner and returned our vehicle nicely cleaned and looking great. We would use them again.Services: Painting
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July 2023 by Ron and sheri Sass
Broke my backup camera on my x5m now has to go to dealer ship for repairs. Took almost three months and didn't even fix everything.
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June 2023 by Gary Sumner
I had my sion Xb repaired at OH’s body shop in Kalispell. They got the car done about 10 days before it was scheduled to be finished impeccable work inside and out. Every detail was given special attention. I was extremely pleased. If you ever have repairs that need to be done on your car that’s the place to take it.Services: Painting
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June 2023 by Melissa Claybourn (MamaClay8)
Vehicle had door damage with an insurance claim. Got my vehicle in the day I made the claim. Great communication in regards to how the repair process was going. Vehicle was delivered by the date initially given at the beginning on the repair process. I would definitely bring my vehicle to OH'S in South Kalispell for body work again. Thanks!Services: Painting
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June 2023 by Kim Moore
Ohs was dispatched by AAA to tow my veteran sons car from the mud when he slid off the road. They pulled him out, and only THEN informed him it would be 420.00 right there or they would impound his car amd leave him stranded on the side of the road with no vehicle. They falsely claim AAA won't cover the tow. Yet when he spoke with AAA they told him there was no reason they wouldn't cover it. Upon speaking with office staff, they have a completely different reason than the driver gave. Unproffessional and sheisty! I will NEVER use this company again. If I could give less stars and leave a review I would!
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March 2023 by Lola LaRue
Refused to come & give me a battery jump start because I had Covid. What did they think I was going to do- KISS HIM?? It was OUTDOORS! I believe in being careful but that's RIDICULOUS. Left me freezing in a parking lot instead. Thanks for NOTHING!Service: Battery
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February 2023 by John Sullivan
Great work, having been in the business I figured I'd find things wrong... I was wrong, it was an awesome repair, I didn't find any nibs in the paint, it looked great, and it was done in good time. Great communication, and great work.Services: Body & Trim
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February 2023 by Ted Caudill
Ohs did an amazing job on my pickup!!! Thank you all for making my truck look brand new again!!Service: Body & Trim
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September 2022 by Mckenzie Reimers
My whole experience with OHS Kalispell was amazing. I worked with Jordan to get a quote for my insurance claim and everything went flawlessly. They kept me informed of my repairs the whole time and when I would be able to pick my car up. I would definitely go back to have repairs made there!Services: Exhaust