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December 2023 by Andrew T.
This place used to be great. Friendly customer service, convenient. Now every time I come in they have a new warning or rule they decide to educate me on. It's like they're trying to give up that small town vibe for a corporate atmosphere. It seems to me the staff attitude has done a 180, they act like they don't even know you now. So after 8 years it's time for me to wait in line and save a ton of money by going back the the Post Office. I've actually been treated nicer there anyway.
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November 2023 by E. C. Nelson (Eddy29)
First and last time I will use this Postal Annex. The man who took my package at the counter was brusque and impatient. They were not busy (only two other customers there) and he acted like I was wasting his time.
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November 2023 by Laurie A.
I have been going to PostalAnnex+ for the past 2 years since we moved to Kalispell. This way of mailing is so painless. The staff is absolutely the best we have ever seen, so helpful, and so kind. Always with a smile. I will not go anywhere else.
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August 2023 by Wade Bricknell
Friendly staff.Not only do they sell shipping accessories like tape, boxes etc. But they are knowledgeable and they ship for USPS, FedEx & UPS
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August 2023 by No Name
Double to do Certified Mail vs. USPS on Meridian and 1st Ave W.
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July 2023 by Sarah Morrill
The people who work here are very strange in their customer service and weirdly particular and controlling. It takes them about 5x as long to do simple shipping tasks as it takes the folks at the Whitefish Postal Annex. I dread going here when I have to. I’ll go out of my way to go to other postal locations over this one.
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July 2023 by Michael French
Walked in a few minutes before closing and needed to print a one page document. Since there was a lineup in front of us, the cashier didn’t get to us until 5 minutes after closing. Told me shouldn’t couldn’t help me because they were closed. Way to go above and beyond for your customers!
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June 2023 by Michael Stone
Staff and serve are great. Could use some Saturday hours though...
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May 2023 by Dina Pomper
When it comes to your shipping (and lots of other stuff) needs I definitely recommend the Postal Annex. The team @ The Annex are cohesive, professional but with a balance of caring and compassion. We are truly fortunate to have this amazing business in our valley so if you are in need of somewhere to do your shipping business definitely stop @ The Annex. The team will take GREAT care of you and will work to earn your business!!
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April 2023 by Kate Hanson
Had a package I needed overnighted, so went here to send it FedEx on April 4 With delivery to be April 5. FedEx failed to deliver until April 11. Because I sent the package from this postal annex, I had to go there to file for my refund. The lady with long black hair was who “helped” me and I use that term loosely. She was rude, looked the package up, swung the screen around and very rudely points to the screen and say “delivered April 11 11:54AM”. I told her the problem was it was supposed to be delivered April 5 by noon. She scrolled through the screen and I pointed out that it has sat in the at the destination city for 6 days before finally being delivered . She rudely asked what was in the package and I told her and she said”well they May return some of the postage” I said how long will that take and she said “whenever they get to it, it could take a month.”Keep in mind if you send through postal annex, you cannot file a claim directly with FedEx because Postal annex automatically becomes the sender and when you pull up your tracking number to file the claim it automatically lists them with no option to change it. FedEx is who screwed up but she represents fed ex and Postal annex. I won’t be using their service again, if that woman is in there. Last time I saw her in there she was being rude to someone else. She has no business being the representative for anything that requires customer service
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June 2022 by Jennifer
Super friendly helpful staff!!!! Couldn't have asked for better service!
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December 2021 by Rachel Thomas
Always fast service! In and out in two minutes tops verses the post office where your looking at a 30 minute wait to drop off your package. Love these guys!
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December 2021 by Rachel Shadburne
What a wonderful and helpful staff! I visited a friend there recently and had several fragile gifts to ship back to home and this staff expertly packed each item and got them all safe to me in California!!!
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August 2021 by Christina Gibson
I have always used postal annex in whitefish and loved them. However, today when I went to the Kalispell location, I discovered I was paying way more for a flat rate envelope than what USPS charges. On top of that, a "We support KRH nurses" was posted. Postal Annex has lost a loyal customer.
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December 2020 by S L
Over priced PO Box. They aren’t open on Saturday and close at 5 during the week. Almost impossible to pick up a package if you work during the week.I have a package that the tracking clearly shows it was delivered at the front desk, but they are saying they don’t have it. Horrible customer service when I asked about the package. A shoulder shrug and “it’s not here” is all I got. Take your business where it is valued and you’re treated with respect.