The Red Lion Hotel Kalispell is located in a great downtown area with easy access to shops and stores. Guests find the service good and management polite and helpful, with a very good breakfast offering a variety of items. The hotel features an indoor pool, hot tub, sauna, and a nice outdoor fire pit area. However, experiences with room conditions vary. Some rooms are great, but others face significant issues. House cleaning appears to be a challenge, with reports of halls not vacuumed, sticky elevator floors, super dirty carpets, dirty windows, and halls and rooms that can stink. The hot tub is noted as small. A recurring problem is malfunctioning air conditioning in some rooms, which does not get cold and makes sleeping difficult. While the pool area is clean and well-maintained, some feel the amenities are small for the hotel and note the pool is not heated. The hotel is considered by some to be expensive for the experience provided.
