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November 2023 by Dennise Nixon
Jackie, the associate who helped us was great! She greeted us when we came in and offered help if we needed it. When I asked about additional sizes, she was great about checking in the back. At checkout, she made sure to offer my available rewards. In a time when customer service is not so prevalent, I sincerely appreciated her exceptional customer service.
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October 2023 by shawna Schock
The Sales person found exactly what I needed. When I go in there again I hope he is working.
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August 2023 by Trenton Wyatt
Great service. After learning a little more on their rewards program I surprised myself by gaining a free pair of socks using the points I earned in the past and today. It’s truly them giving back to the people who are loyal to them by purchasing their shoes. I got to experience it myself when the woman helped me find a smokin deal on dress shoes. They were on sale and only two left in stock.I got them before anyone else did! She taught me a lot about the family who owns the place and how impressive it actually is! I never even knew we had a shoe depo here in Kalispell, let alone in 47 states!!! Good vibes. Great buy. I’ll be back. Thx This post was delayed due to internet issues with my phone. I bought my shoes Sunday 07/23/23 according to my receipt.
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August 2023 by David Klassen
My parents and I were at this place and found exactly what we needed! I highly recommend this place. Wonderful service and selection of shoes!
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August 2023 by Noway H.
Love the great customer service! Even though she was the only one working she helped me size my feet . She made me feel at ease and was able to help everyone in the store. My family and I have been in this valley for 40+ years and I found he jackpot for my closet. They really go above and beyond for you here. The deals are amazing and the new manager really seems to care about her customers above all else. It's really nice to see that still exist in this town. I will be recommending this spot from now on. I'll be back in a few weeks to see what kinds of winter wear they have. I was told they have many locations and every $20 I spend they reward me with $1. I was hesitant at first but it really paid off with a generous discount towards my vans. It truly was a great experience. A special message to the girl working. You made my day and I will be back to see you soon. Keep it up! Blessings follow hardship.
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June 2023 by Tami Lane
We came in this evening searching for size 15 shoes for our teenager. I knew it would be nearly impossible. Jade was working and she found us 4 pairs that could work for him. She was so sweet and had impeccable customer service skills. We will definitely be customers for life. Thank you Jade! Keep up he great work.
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June 2023 by Lynda Rowan
Lots ok f nice shoes but my medical foot problem caused it to not be able to find anything that would work.
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May 2023 by Tess Tucker
Terrible customer service. They acted like we were interrupting them by trying to check out, the whole interaction was unpleasant.
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April 2023 by Tess Austin
Terrible customer service. They acted like we were interrupting them by trying to check out, the whole interaction was unpleasant.
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November 2022 by Megan Kay Clark
I recently went into the shoe dept for a pair of snow boots for one of my sons as his old ones disintegrated last year. The gentleman that helped me was very kind and helpful and got me a great deal on a pair of boots for my boy. I'll definitely be going back to get shoes for all of us when we need them.
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November 2022 by Jenn Vojta
I am more then impressed with the customer service at this store! I showed up an hour early, not knowing when the store opened, and was still met at the door with a smile! They knew exactly where the slippers were I was looking for just by my crummy description lol. I was in and out no problems. You dont get service like that any more these days. Ron made my day... I'd give him a 10 if I could!
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November 2022 by Kadin Simon
I have always had great experience shopping there. Love the rewards system really pays off in the end and they seem to have fair prices.
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August 2022 by Ron Mallery
Love this store, recently too my family there and grand daughters, everyone found shoes, clean store and great pricing. My wife needed to use the restroom and they kindly allowed her to. Good selection, and donated a few shoe dept bags for a fund raising event.
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August 2022 by E Bo
Super friendly
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August 2022 by Tina Shupert
was shopping at the SHOE DEPT next to ulta beauty in KALISPELL MT. I needed to use the ladies room,there are no signs posted NO PUBLIC RESTROOMS , so I found a door that led to the back that had men and women restrooms and I went in. one of the employees came and loudly knocked on the door when I was using the restroom she said "ma'am this is not for public use "I quickly apologized that I didn't realize and I would be out in a minute. I did not want to ruin our shopping trip with our daughter, so I did not go up to the counter and make a fuss about the lack of posted NO PUBLIC RESTROOM SIGNS however I did spend $100 in the store, just so my husband and daughter could enjoy their day to the fullest. I will be telling each and every person that will listen to me ,not to use the shoe department as a cheaper store to get shoes not only because of the restrooms but because not one person( and there were four giggling girls at the check out) came to ask us if we needed any assistance. this is not a good store to shop at .the prices were not that cheap and I will not spend another minute or dollar in that store, I hope you will demand the type of customer service that you deserve and spend your money elsewhere.
