The Carpet Store is a highly praised business that offers exceptional customer service and quality products. Customers consistently describe their experiences as "wonderful," "seamless," and "incredibly helpful, professional and friendly." The team at The Carpet Store, including Melissa and Tyler, are praised for their patience, expertise, and willingness to work within the customer's budget. They provide accurate measurements, helpful advice, and transparent communication throughout the process. The installers, such as Ray, are also commended for their excellent work and accommodation of other workers in the home. Customers appreciate the wide selection of flooring options, including LVP and carpet, as well as the competitive pricing. The Carpet Store is known for its honest business practices, putting the customer's needs first and not trying to upsell. Customers feel confident in their choices and are delighted with the final results. Overall, The Carpet Store is a highly recommended family-run business that provides exceptional customer service, quality products, and a seamless shopping experience from start to finish.
Couldn’t be happier with our new flooring and carpet install! We found the exact lvp flooring we were looking for to diy and the ordering/shipping process was fast and easy. We got new carpet installed as well and are so happy with how it turned out! The entire process was seamless. Prices are great and customer service... read full comment
April 2025
Tyler and Melissa from the Carpet store were wonderful to work with. Ray installed our carpet and it looks great. From start to finish they were incredibly helpful, professional and friendly. The customer service was terrific and I was really happy about the cost too.
September 2024
Very polite and and extremely experienced group. I will do business again
