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April 2024 by Kevin Duncan
They always have what I need and the expertise to show me why I need it! Expansive and remodeled. I'll be back.
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April 2024 by Derrick Killion
Always get what I need at Ace
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March 2024 by Michael Stone
Great selection, helpful and friendly staff!
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March 2024 by Tim Willcut
Every employee there are friendly and helpful. Shane took the extra time to assist me with a leather project. Actually fixed a connection snap for me. Top drawer store.
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March 2024 by Dan Pedersen
Friendly helpful staff
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March 2024 by LJ
Love this place it's our favorite place to go can I get it
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March 2024 by Rob Wickum
Customer service is why I go here.
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February 2024 by karl windbigler
Brigham was very knowledgeable, helpful, and polite.
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January 2024 by Tammi B
The crew here are amazing. They are always helpful, and they know the store. Thanks guys.
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November 2023 by susan “rv wanderer” montana
Good location. Helpful and friendly staff. Found everything on our list, and more.
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October 2023 by Jakw E
Just called talked to the assistant manager. He was beyond helpful and friendly. Took extra time to do research and make sure the product I wanted would work with my specific chainsaw
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October 2023 by James Mac
Very handy employees that directed me good to find what I was in need of.
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September 2023 by Chance Morine
Shane 5/5, Ramona 1/5. It amazes me how different employees can make a drastically different experience for shoppers. I called in looking for a specific bolt (M10X1.25X100mm), and to my surprise Ace had them! Shane was extremely helpful and kind during the entire experience. These bolts were needed to fasten a couple hundred pound piece of equipment, a piece of equipment costing upwards of 20k$. I had Shane hold the bolts at the front of the store and raced in to grab them. When I arrived is when I was sorely disappointed. I went up to the front counter and was greeted by Ramona.She handed me the bolts in a bag that were unlabeled. As a good engineer, I wanted to check and make sure they were the right diameter, pitch, and length (because if they weren't it could lead to catastrophic failure). So I ask her if they have a bolt gauge. Very rudely she responded, "There's one over there if you don't trust him." At this point there was one other person in line, with one or two items. She then rudely said, "I can't have you holding up my line." Shocked I walked away, and as I passed another customer he just said "Wow" to me, as he had watched the entire interaction.I have several problems with this. 1. Verifying the part does not mean that I don't trust Shane, it means I'm doing my job and inspecting the hardware I have to give to my team, that is standard engineering practice. 2. Her attitude was immediately hostile and unprofessional. 3. It does not matter if there were 5 people behind me, the answer to my question literally took 2 seconds to provide. "Oh bolt gauge, behind isle 13." To then snap at any customer (in front of other customers, nonetheless) is very unprofessional, regardless of how long the line is. It is very clear it rubbed not only myself the wrong way, but others as well.We buy A LOT of hardware for various projects, all the time. Guess where I will not be going anymore because of this treatment... Shane, you were awesome and deserve praise. Ramona, you were very disrespectful and your manager needs to have a serious conversation with you about the way you treat customers.
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September 2023 by Mark Parrent
While visiting here, I needed supplies for a home repair.The young man who assisted me was very friendly, and helpful. He showed me where the products were that I needed.
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August 2023 by Andrea Sawyer
Ace Hardware stores are always amazing. This team knows customer service, and offers helpful suggestions.