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February 2024 by Mystie McGarry
I buy all my hoodies here!!!
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December 2023 by Kat Taylor
Maddie is one of the best managers I’ve had! She works hard, she’s kind, compassionate, and provides such an awesome environment for her employees. Thank you Maddie for your dedication to your team! More managers need to be like you!
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December 2023 by tereasa
Somebody working at this Zumiez was yelling at a customer. Not sure what happened but get your employees in check, Truly unethical.
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December 2023 by Quentin
The whole staff is super friendly! Always great vibes (:
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December 2023 by Ruth Del Grande
An amazing store. Always stocked with fantastic energy. Maddy is amazing and so kind. We are so thankful to have her running that store.
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December 2023 by Alex
Stopped by to look at some shoes.The Girl with died bright orange hair was super helpful, and even went out of her way to help me find something, when the shoe I wanted didn't ome in my size.
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December 2023 by Carissa Emett
Manager is young and doesn't recognize yet the importance of professional competence and self reflection and expectation in regard to her position. Nor does she acknowledge the negative impact on her community she places on employees she treats with significant biases.
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December 2023 by rana nagi
Terrible costumer service, the manager white with brunette hair was the worst. The picture is kinda how she looked i’m not sure but she was rude and passive aggressive.
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December 2023 by attackthecanvas
Liked this store in the past but today the staff were doing wayyy too much. Talking to me way too much and asking too many/ too personal questions. Like where i had been that day, and details about my spouce? Why?! I tried to make it obvious that i wanted to be left alone to shop but after the seccond interaction became pushy and rude, my mom and i decided to walk out empty handed. Just let ppl shop plz!
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December 2023 by MykalAnn Yerkes
This zumies is great, have good products. And a bit pricey for some things. But customer service is beyond good, there is one employee, Jonny, who really knows his stuff is very helpful, and very kind with a great attitude. The female working today was very helpful as well I did not get her name tho as it was a short interaction.
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November 2023 by Sky R.
I recently came into Zumiez this past week in Kalispell and was very displeased with the service. The manager was there, and she had terrible customer service. I overheard her talking down on one of her employees, and I thought it was very unprofessional to do in front of customers. I feel bad for her employees and I would hate to work for her. I will not be coming back.
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October 2023 by Kelsey H
There were 3 employees working, two of them were phenomenal, so kind wanted to help. The third was awful. She refused to do a return on an online purchase (which we had just picked up from another coworker) then implied we were stealing the products (again, we just picked up this online order, tried it on and wanted to return one of the 3 pairs of shoes) she went 0 to 1000 rage/accusations/awful human and we just left. Super disappointing.
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August 2023 by C L
Wonderful store! Mars was very helpful and friendly, was willing to help find what I needed! Highly recommended, thank you for the wonderful service!
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August 2022 by Mike Holien
Hands down the best customer service in the Flathead Valley consistently. No joke. Taking a kid school shopping is a chore. Most places if you can FIND someone to help you, chances are you are unable to find a smile or kind word. Complete opposite at Zumiez in Kalispell. These people are cheerful, helpful and kind. Consistently. Like every time. If you are looking for a fun, modern if not nostalgic place to shop for clothes, skates, or other Zumiez is your place. The second you walk in you are greeted by a sales rep. I’m wondering if they only hire nice people? Lol whatever their recipe for customer service… it works! Thanks to the crew at Zumiez for making my kids feel like a million buck!!
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June 2022 by Firelord Sifu
Stopped in to pick up a longboard and found the staff to be very pleasant and informative. Eden answered all my questions and helped find the perfect board. Store had some pretty cool decks to choose from too!