“I have found the folks at Altana very courteous and professional, despite what other reviewers may have experienced. I opened at the Laurel Branch and they have been great to work with. When I have taken out several loans, the process was very quick and I had the money I needed within a day or two. I don't get a bunch of hidden fees like the big banks or get lost in corporate land when I call, huge plus! I would like to see them have no fees for USAA / veteran affiliated ATM cards however and the switching from this card servicer to that card servicer has been rather annoying, but overall I am pleased with the services for my account.”
Credit Unions
“I have found the folks at Altana very courteous and professional, despite what other reviewers may have experienced. I opened at the Laurel Branch and they have been great to work with. When I have taken out several loans, the process was very quick and I had the money I needed within a day or two. I don't get a bunch of hidden fees like the big banks or get lost in corporate land when I call, huge plus! I would like to see them have no fees for USAA / veteran affiliated ATM cards however and the switching from this card servicer to that card servicer has been rather annoying, but overall I am pleased with the services for my account.”