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February 2024 by Lori H
I love shopping at cvs !!!
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February 2024 by Chuck Sikel
Good place to shop
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October 2023 by Paul P
Great store to shop many items. Join CVS and get super coupons!
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June 2023 by Sheri Guenther
The staff is always friendly and helpful. If there is a line at the drive-thru, it is usually a short wait. There is a list of items you can purchase thru the drive-thru, which is a nice additional service. They always text me when my prescription is available for pick-up.
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June 2023 by Tvorsky T.
Only reason this is one-star is because I cannot choose zero or the more appropriate Negative 11 stars.Beware of Ryan. Today my doctors sent in a prescription refill with the intent on me starting to take the pills the next day. CVS Laurel sent me a text saying they couldn't fill my prescription for another five days. I was asking why and how a pharmacist can overrule what my doctor clearly sees as a vital medication for me to begin immediately. In his answer he repeatedly told me to shut up and on called me an a** before hanging up on me. When I called back, he started in with, "Are you going to be an a*** before telling me that he was in fact a doctor of pharmacy. To which I just said, yes, but you aren't my doctor, and my doctor wants me to start taking these meds now. I spoke to the store manager and asked if it was CVS policy to use profanity towards its customers. And just to be clear, I never raised me voice, nor did I ever use any profanity towards this pharmacist Ryan. Reading Sandy W.'s post here from 10/18/21 it seems the pharmacy manager is just as rude and useless as this Ryan j**** I have never ever been so appalled. Never has any one in the service industry (let alone pharmacy) used profanity against me. Despite the degrees he sounds so smug about, I doubt his professionalism, because a real pharmacist would not call a patient in need of vital medicine an "ass."When I was a kid growing up, it was almost unanimous in my community that our towns pharmacist were the most respected professionals of any career professional. I guess times have changed, or Ryan has not gotten the memo. I tried to get his last name and employee number but could not get that. I do believe I found his last name, but want to check more before I publish it. In short, I will never do business with any CVS ever again, and will write complaints of this incident all the way up to the CVS CEO if I have to. No reason, a pharmacist should be so discourteous and rude to a patient, a customer. Well, customer no more. Rudy Tvorksy
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December 2022 by Ian Logan
Myself and about 4 other vehicles sat at the drive-thru window for 10+ minutes. Not once did anyone even acknowledge our existence. Not to mention that the last time I picked up my prescription, no one informed me I needed to renew it for the following month. Also, not too sure the legality of billing insurance for prescriptions that haven't even been picked up yet.
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December 2022 by Lexi Johnston
The laurel cvs is the best ever! The pharmacy employees have gone out of their way for me time and time again, and even remember me by name. The wait time is never more than 10 minutes. This is the best place to pick up prescriptions and quick household items.
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December 2022 by steve schmidt
went into the Pharmacy last week and picked a priscriptiion last week 11/22/22, and asked for 2 covid tests kits and asked if they had all of my insurance information and Gwen responseded and said yes so i paid for the priscription and the noticed I was charged 10.00 each for the tests apparently they screwed up and said it was a miss communication asked for them to apply it to my insurance and was informed they cannot do that once they screw you over. So be careful. their are still covidcscams going on.
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March 2022 by Robbin Morrison
CVS pharmacy was amazing today. Pharmacy Tech Cody helped me navigate a Rx through an Insurance that is not easy. He was very patient and kind. All handled. Thank you cody
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March 2022 by Kyle Bistline
I have had a problem getting a workers comp prescription filled. Kudos to Michelle. She made the phone call and followed through and I have my prescription now. She was polite and even apologized for the hassle. I explained it wasn't her fault.
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December 2021 by KadyLynn Cosgriff
Very helpful and patient employees; waited in line for an employee to walk by, but they looked severely understaffed. Awesome cashiers
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October 2021 by Sandy W.
Beware of the pharmacy manager. We have had two incidents with her. This past winter she accused my husband of having already picking up his prescription. "I remember you because you had a MAGA hat and a red coat." I insisted she pull the video because the day she said we picked up the order we were both working. After pulling the video, she had to apologize and then give us the meds for free because they had charged someone else. Last week, after verifying on the app that his meds were ready, my husband drove the 80 miles to the pharmacy. When he arrived nothing was ready and after he lost his temper the pharmacy manager blackballed him. The next day, she deleted all of his health information out of their system. The online rep had to do a conference call with my husband and all of his doctors to get his health and prescription information back in the system. I can get no one at corporate to call me back and their online complaint system does not work. Good Luck!!!
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July 2021 by Spring Spear
I am very blessed to have CVS so close. All staff goes up and beyond for everything I need. Always very very friendly ?. Thank u guys for everything u do.
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March 2021 by WolfGar Montana
After standing up front for close to ten minutes, the customer service individual, Ms. Olivia felt it unnecessary to check us out. Then when we asked to check out she very professionally rolled her eyes and sighed to the fact she needed to do her job. Pouted during the check out processes and just stared at us instead of sacking out items. Well done CVS, great customer service
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December 2019 by Tom B.
The pharmacy staff is excellent at helping with questions I really like the company sends me coupons weekly to suck me in and I love the 3 foot register receipt with more coupons so join the CVS club to get the same