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June 2023 by Dima Sysa
Helped me out even when I'm on the other side of the state when no other load trail trailer dealer would help me with a replacement vin sticker! Thanks dylan and j&m for being so helpful and easy to work with.
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March 2023 by Angela Kallevig
We've bought 3 trailers from J&M now and love the service we get each time. Ordering a new one took some time, but they kept us in the loop. Pricing is spot on and I'll continue to recommend them to everyone I know.
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September 2022 by Shane Schaff
I have read several of these one star reviews, and the person, aka, sales lady, no longer works there.I have purchased several trailers from Jim and he has always been over the top. I do not even shop anywhere else now. Jim takes great care of me and my trailer needs.In fact I just made another custom trailer order this morning.
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June 2022 by Kyle Big Back
Helpful staff. Enjoy doing business with them.
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December 2021 by Craig Bohannon
I have purchased a flatbed utility trailer and a portable building from these wonderful folks. I give them a 5 star for their service and for the quality of the products I purchased along with great pricing. These folks are very straight forward. Go check them out you won’t regret doing business with them.
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August 2019 by Nick Dole
This is also the Napa store in Laurel Montana excellent place
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July 2019 by Barbara Orednick
Always ready to help you get the right trailer for your needs, just ask jim.
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June 2019 by Mike Vera
Excellent place Excellent people.
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February 2019 by Nick Hartman
Don't waste your time. Have called twice a month for the last 3 months to try and by 3 trailers. When I finally got ahold of someone (7th attempt) they said they wouldn't honor the prices listed on their website. Also, have been waiting for 6 days so far for a call back on a custom order dump trailer. They obviously don't want to sell trailers.
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January 2019 by Marla Wagner
Friendly awsome places for parts and pay storage
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December 2018 by Stranger Danger
Tried to order a 34' Load Max Gooseneck Trailer with 2 7'000# axles to haul 2 lightweight race cars with my 3/4 ton. I did not want to go over 25,999 combined gvwr is why I wanted the two axles with singles and 14 ply tires. After waiting around for the saleslady to show back up to her office at the Napa store she told me that length of trailer could not be ordered with singles unless I got It with 3 axles. I contacted the Load Trail dealer in Mandan, ND and my trailer was ordered the same day. Having people who are willing to admit that they do not know it all and are willing to do a little research would go a long way to earn more business.
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October 2018 by Jarrod Boyd
Called multiple times to get a price on a trailer and never got a price or a returned phone call. All I got was a ballpark estimate once, in which she was supposed to call me back and give me a hard number and delivery date and never did. I called multiple times and either couldn't get nobody or got the “I'll look it up today and give you a call back†which never happened. Long story short I went down the road to Laurel Trading Post and got fixed up immediately!
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June 2018 by Dave Gauslow
Always good service and sometimes a bad time
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May 2018 by Jay Bertrand
Ordered a part 6 weeks ago and have yet to see the part. I bought a trailer from them it had a bent ramp bar, but it was months before I tried to use the trailer so I told them I would pay for a new one after going up there and several phone calls later I have yet to get the part. Of course when I call they forgot about it and will order. The lady there said I threatened her but all I said was if they could not call me back then I would have to report them to the bbb, and that is my next step.
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August 2017 by kyle frazelle
Fair prices and excellent service.
