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September 2023 by Adrian LaTrace, Jr
I'm just passing through on my way back to Chicago and found this place through Google Maps. They were busy but were efficient. It's fascinating and also reassuring to hear how the service techs verbalize each item to one another for confirmation before signing off and sending a vehicle out the door. The level of professionalism blows basically every oil change shop in Chicago I've been to out of the water. And the free ice cream is a very nice touch. ?
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August 2023 by Stephanie Wehrwein
God bless the manager and employees of this store. Being thousands of miles from home we had a trans connection line loose and start a fire on the manifold. The following day I checked around and I could not see or find it but these kind folks said come on in and we will get you squared away. In minutes he found the leak and reconnected it. Then toped off the trans fluid shook my hand and said safe travels. They offered complimentary coffee and some ice cream for my dog to cool down with as well. If I could give 10 stars to this establishment I would. Best service I've come across in all the United States. Thank you again from the bottom of my heart.
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August 2023 by Casey Moen
We are on a cross country trip and headed back home. We stopped in at this Master Lube in Laurel. The two gentlemen there were just amazing. I’ve never written a review for an oil change business, but these guys deserve it. I wish I had gotten their names but their kindness and professionalism stopped me in my tracks to write this review.
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July 2023 by Sam Brummett
Everyone friendly clean professional and fast and efficient.
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July 2023 by Ian Shaw
Have always enjoyed fast and professional service at all Masterlube locations.
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July 2023 by Meaghen Rieman
Had the best experience today! I was in and out within 20 minutes and everyone was so nice! I will definitely be back. Bryttnee was fantastic!! And so was the man who helped me. He had a big bushy beard but I didn't catch his name. Keep up the good work.
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July 2023 by Teresa Davis
Took a little extra time but the girls there did a great job and were very knowledgeable and friendly. I will definitely be returning here for future oil changes.
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July 2023 by Karen Ripley
Very courteous .always do a good job
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March 2023 by Timothy Ruth
I don't think I'll be going here any time soon. I took my car for a regular oil change and it was just nothing but many irritations from there. The employee who vacuumed my car threw trash that was on the floor boards on my seats. Another employee took it upon themselves to open and start emptying my glove box which was just asinine. My car has a cabin filter and to get to it you need to go through the glove box. I told here to stay out of the glove box but this fell on deaf ears. She walked away which prompted me to go onto the shop floor to find everything dumped on the seat. I put everything back the way it was before locking my glove box and slamming the door. I told her to stay out of my personal items. In her hands she had a new cabin filter. I never asked to have the cabin filter looked at, I didn't given them permission to change it, and I was never asked if I wanted the cabin filter changed.
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February 2023 by Grayce Payovich
Their oil change itself was very fast and efficient. Most of the workers were very welcoming and smiley, but there was one worker who was not very kind at all. She rushed me through as I checked out and proceeded to have a bad attitude throughout the entirety of my visit.Service: Oil change
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February 2023 by Sam Smith
Amazing hand car wash!!! Fantastic value for money
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December 2022 by Morgan Hudson
Quick oil change and they do a great job. Bonus is they have free ice cream!
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December 2022 by Dave Straw
Brand new windshield, caught a rock on my way back to North Dakota, zipped in and out in 30 minutes to fix the new crack.
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November 2022 by Dee the taco bell girl
Seems like they don't go through their whole list they check anymore just so they can get cars in and out faster
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November 2022 by Shelbi Gragg
Great service! Friendly people.