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January 2024 by vickie elfering
Kathy was absolutly amazing!! She kept me informed with the process of my Tahoe, made it so simple when I came to pick up, gave me a great deal on my trade-in. Just a wonderful experiance overall with the entire dealership.
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January 2024 by Sean Williams
Purchased a 2024 Chevy 1500 from Kathy & Ken Fichtner. They & they staff were great to work with throughout my truck buying experience.
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October 2023 by Joey Allegretti
Shari got me in and out in about an hour. I had set up on appointment for an LOF and tire on my way from Utah to North Dakota. Waiting area was clean and dog friendly.
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October 2023 by Bruce Berg
Laurel Chevrolet is a one-hour round trip for me. Made online appt. for oil and recall on my 2022 ZL1. Never received confirm call, just automated message for appt. Arrived on time. Recall not noted in local system and parts were not there. Now I have to return in one-two months for recall parts install. I received a personal call on my previous first oil change and was able to confirm the oil they were using, appt. went fine. They were disorganized on my latest appointment. Service was fine, people friendly, but a ball was dropped.
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October 2023 by William Peters
Everyone here treated us like we were important. They don't mark their cars up like a lot of dealers do. Excellent experience
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October 2023 by Ron Hinand
Carson is an exceptional salesman! He is knowledgeable , patient and very professional. Jim was very quick and professional. Thanks
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September 2023 by John Wegner
The salesman and all staff were very aware of what I wanted. And very helpful to me. I would recommend Laurel Chevrolet to anyone who would ask me.
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September 2023 by Monique Keenan
Very friendly and responsive. Seem very trustworthy. The finance man was friendly and honest. He probably could slow down on going over paper work as its overwhelming anyways. Also, still waiting on a final piece we ordered but overall would highly recommend this place!!
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August 2023 by Paul Scarpelli
Excellent, honest, competent dealer that exceeds expectations. Ken Fichtner is a joy to work with. Even though I live 850 miles away, I have bought 2 new Corvettes from Ken, and I'm in the process of buying my 3rd. I'm baffled as to why other dealerships don't do business this way. Buying a vehicle shouldn't be like having a root canal. Highly recommended for a Chevy car or truck.
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August 2023 by Mark Johnson
I’ve brought my 2020 Colorado in twice because of a transmission shudder. They drove it for 10 minutes and said there was nothing wrong. I informed them that it doesn’t do it all the time but when it does, it practically rattles my fillings loose. I went on to inform them of all the articles I read (evidently this is a fairly common problem on that make and model) that recommend a Mobile 1 transmission flush as a good starting point. They didn’t even do that. They didn’t take anything apart. They simply shrugged and said “Well, bring it back if it continues to act up.” Absolutely worthless service department.
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July 2023 by Scott Moss
When I ask service why they charged double for a simple oil change they tried to say that Billings Chevrolet probably didn't use good oil and Delco filter. They do use the exact same product. Can't trust this dealer when they lie about simple things.
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July 2023 by Brooke Corcoran
I waited around 2 months for my 2024 Chevy Trax, however Carson was on top of giving me quick replies and real time updates on the location and status of my vehicle! Carson is awesome and would recommend his service to anyone I know who is trying to purchase a vehicle!I love my Trax!And thank you Carson and crew at Laurel Chevy!
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June 2023 by Lance Bolte
Carson was awesome! He was able to set us up with a new Chevy Traverse that we had seen on their website. With us living out of state we were able to complete the deal in just a matter of hours. He is friendly and knowledgeable. We will definitely consider using this dealership on our next purchase.
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June 2023 by April Bruha
We found the buying experience at Laurel Chevrolet to be very easy, enjoyable and friendly. Other dealerships that we have dealt with around the Billings area have proven to be looking out for their pocketbook and that was the complete opposite at Laurel Chevrolet. Jim and Kathy treated us with respect and were very personable and treated us kindly from the moment we drove on their lot. We are very pleased with the purchase of our new 2024 Silverado and will be very happy to refer any of our friends and family to see the friendly staff at Laurel Chevrolet.
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June 2023 by Google user
Carson was awesome! He was able to set us up with a new Chevy Traverse that we had seen on their website. With us living out of state we were able to complete the deal in just a matter of hours. He is friendly and knowledgeable. We will definitely consider using this dealership on our next purchase.