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November 2023 by Annonymous G.
The self Check out was horrible tonight ! The turkey was on sale for .99 cents a pound. At checkout it rang up at $2.29 a pound. Brenda didn't believe us and took her sweet time to walk over and double check . The turkey was indeed .99 cents a pound. When she returned we thanked her , but got no response . She was extremely rude . She had to get an override to update the price , after the override , our price went from .99 cents a pound to the turkey total being $223,91. We told the lady something was wrong. She checked and sure enough Brenda input the wrong price . $223.91 for the $15.00 turkey. Brenda then returned to override the original override . Again , was a total Bitch . She needs a job in produce or recycling boxes where she can't treat the customers so rudely . Very disappointed in Walmarts customer service. Shame on you Brenda ! Get a new job !
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November 2023 by Kelly O.
we stopped to order Subway sandwiches in Laurel Walmart. 1. server was extremely rude to a 91 year old, woman who wouldn't hear her questions. 2. the sandwiches were terrible. No cheese or the correct meat which was ordered. 3. when "no tip" was selected the server was irritated and tossed the receipt at us causing it to fall to the floor. Wry disgusted and annoyed with Subway!
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February 2021 by Tanya B.
So I complained on the Walmart site and they must have forwarded it onto the manager of this store. And he is going to take care of me. Only reasoning for the more expensive machine not on display? They sometimes don't get them, for that I'd suggest they put up some sort of sign indicating that they even have this machine. Surprised this issue hasn't come up before and how anybody would even know about it. Unless they are crawling about on the floor. So back to thinking this store is good. Can't say that about all of them! :)
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May 2020 by Tom B.
Nice clean and well stocked Walmart I like that there's a big subway store in it. They had some good deals on cloths plus they had my size 2XXL.no laptops and only a couple tablets available
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July 2019 by Dawn T.
After asking an assistant manager to give us some help, and after waiting for 10 minutes, someone finally came to the jewelry counter just to tell us they couldn't help. What good is the jewelry counter and a jewelry assistant that isn't there for one that can't help with anything? And this is the reason I don't shop at Walmart.
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January 2019 by Abby B.
My absolute favorite Wal-Mart that I've ever shopped at. Excellent customer service and excellent employees. I have NEVER once had a negative experience here. Might also be the 'small town' people thar work here. They know how to treat people right! Good job Laurel!!!
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December 2017 by Gayle L.
We love laurel Walmart. Clean and mostly well stocked. Clerks are friendly and helpful. We are happy we have a Walmart so close by.
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November 2017 by Susan G.
Friendly, courteous, and clean. I come there from Billings because I prefer it over the ones here. I highly recommend it.
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January 2017 by Brad F.
Poor customer service It use to be that Walmart sold junk and that was ok because they had a good return policy. Now they still sell junk but would take returns...
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June 2016 by Love4movies2623 ..
This Walmart was able to figure out my site to store order. The Walmart in Billings just couldn't get it done. Thank you Laurel Walmart
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January 2014 by Bob M.
Here is why it gets a five. I find larger ticket iTems here that the others are out of. But here is something that speaks for the people of laurel and this Wal-Mart honesty. At Christmas I was picking up a lap top, while there stopped at the produce depot then checked. At the front door I noticed my wedding ring was gone. It was special made with diamonds and sapphires approx under 4k. See in two yeArs I have lost 70 pounds so instead of resizing I changed fingers. We back tracked thought it was gone forever. We went to customer service to let them know. The lady listened to my wife's frantic story and smiled she pulls my ring out of the drawer and said a customer was in produce found it on the floor. Thank you for everyone's honesty
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May 2012 by Holly K.
We were pulling out of Billings around 9am and we needed to replenish our food and road snacks. Costco was still closed and we didn't want to drive all over, we got on the highway and saw this Walmart on the outskirts of town. I liked the fact it was not crowded which meant I could get in and immediately out. It was a smaller store so we were able to run in and get what we needed. The staff was friendly and really helpful when we needed to locate stuff.