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“We hit a deer just shy of the Springdale exit, and got towed to Chappells. While they're very busy with an upcoming holiday, they took the time to check out our vehicle, give us honest advice, and even recommended another business to help us get on the road faster. Definitely a shop with integrity. Everyone was pleasant and helpful, the owner and the office.”
“We had an urgent need for a repair on our Buick just before the thanksgiving holiday, and when other shops said they were too busy to look, O'Connor made time for us, then went far above and beyond my expectations. The whole shop was friendly and very helpful. I couldn't have asked for better service.”
“I have had numerous dealings with Aden and he has always been outstanding!! I used GOS parts in a Cummins swap as well as have had Aden do a stage 2 Allison build for me. Great folks, reasonable prices.”
“I work graveyard shifts and sleep all day... by the time I woke up they were closing in a half hour... I called and talked to Tyson Nead and told him i needed to go out there and look for some parts for my dodge... he never sounded put out or even slightly irritated... he happily told me to come out... by the time i got out there it should have already been closed... and stayed out there and helped me find what I needed for a couple of hours.. the parts that I needed he had and the prices were very good and affordable... I highly recommend this ace.. friendly warm caring and helpful..”
“Car wouldn’t start this morning so got it boosted and went to an auto parts store but they wouldn’t test it with the battery in the car. Drove to CarQuest…they immediately came out in the rain tested it and showed the reading which showing the battery to be going. Josh came out in the rain and replaced it. Less than 20 minutes and was on my way!!The place to go for help!”
“These guys saved us!
We have a 1992 Chevy G20 and drove all day with a drained battery, thinking it was old and needed to be replaced. We needed to jump 4 times through the day.
Josh is amazing and knows his stuff!
He heard our story and took a look and right away had a feeling it was the alternator and not the battery. He charged our battery for us and then tested the alternator, and lo and behold, the alternate was the issue! He felt around the alternator and found that a very important bolt was loose, and that was causing the battery not to charge. We got it tightened and the problem was solved. No need for a new battery or a new alternator. Thank you so much!
Bonus: They are dog friendly! We were able to bring our dog Milo in who had fun meeting Rooster, saying hi to customers, and sniffing around! ??”
“Easy to find, clean, well lit, prompt staff. The gentleman went right to the shelf where the needed item would be, quickly checked inventory, then got one from another store. He made it a quick and easy process, and saved me a long drive.”
“John at Les Schwab in Livingston, MT, was so professional. Helped my husband get a tire off an enclosed trailer…it was flat and stuck. This was the only place open to replace a tire on Saturday. Customer service A+. At a time when I hear daily “we don’t have enough staff or skill to do x “; Les Schwab is setting the bar high in friendliness and can do staff!! Saved our trip.”
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“We had a car body panel on an ADA van come loose in the wind on an out of town trip. They were able to get is in on short notice and late in the day and back on the road. Amazing, friendly, super competent”