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January 2023 by Scott
I contacted this shop (all correspondence with them came from Grey Beard Automotive) to inspect a vehicle that I was driving from out of state to purchase. They were able to get it in fast, which I appreciate, but they missed that the heater core was shot. After a very cold 4 hour drive home the truck is now in a shop getting a $2000 repair. I contacted the shop to express my disappointment and was spoon fed excuses about how they don't stand behind their technicians or work.
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April 2022 by Story to Tell
We absolutely love the staff at ATS. They always go above and beyond and treat us as so much more then customers. I can’t recommend them enough. Outstanding work and more than that, they are outstanding people. We are very grateful for them. Excellent work, service, and everything else.Services: Transmission
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February 2022 by Tim Countryman
My father-in-law recommended McDonnell's. My brother hit a deer with his '05 GMC Sierra 2500HD, and inadvertently, because a transmission cooler line broke, ran it out of fluid. I called McDonnell's to have the transmission looked at, to have the transfer case adapter seal looked at because it kept braking, and to replace the trans oil cooler. The phone calls were the first good experience. The second was dropping the truck off. The check-in area is clean and bright. The staff are all friendly, welcoming and professional. I was called and updated and asked before any major issue was addressed. This was right before Christmas, and shortly after the New Year, COVID kept some of the techs out. With all that, the truck got done in a timely manner. The third positive experience was the quality of work and the cost. The cost was less than I anticipated, and the techs take a personal interest in the work they do. I've already told my entire family about the inspection McDonnell's performs, and about the welcoming atmosphere. McDonnell's will be seeing more of me, and I highly recommend them as a first source for any mechanical issue.Services: Battery
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January 2022 by Sandra Budak
I am new to town, so finding a good mechanic is very important to me. I had read many excellent reviews for McDonnell's ATS, so I decided to take my son's car to them. His car was making horrible sounds underneath and I didn't think he should be driving it anymore. McDonnell's ATS did a full diagnostic of the car and emailed me the results, with a ranking of the importance of each recommended repair. I really appreciated being emailed that information so that I could take my time reviewing their detailed report.What I appreciated most though was their honestly regarding if the car should be fixed. Being an older car, I was leaning towards not fixing it believing that the price it would take to repair it exceeded the price the car was worth. McDonnell's ATS gave me their honest opinion, which earned my trust. I wouldn't hesitate to take any car of mine to McDonnell's ATS.
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January 2022 by Dalton Brink
Wonderful experience each and every time. Kind and good-natured. Knowledgable crew who take pride in their work. Proud to call them my mechanics.
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January 2022 by Abiya Saeed
Very professional staff that were able to fit me in during the holidays. They were very detailed in their inspection, and gave me a huge sense of relief after they took a look at a used car I purchased, and they had me on my way with confidence in my new vehicle. Thank you!Service: Oil change
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October 2021 by Caitlin Cummins
Amazing service! This shop is top notch. Friendly, honest, professional service. Quoted an accurate worse case scenario price, emailed it to me and called me to see if I wanted to authorize and continue with repairs. They even protected my seat and floor from dirt and grease when techs were in and out of it. Repair has fixed the problem!Service: Transmission
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October 2021 by ANDREW MOIR
This is a great shop! They do high quality repairs at a great price! Aden is a great technician and a honest person who cares about his customers !
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September 2021 by Tatiana Wood
My son's school helped have a car I just bought March of 2021 evaluated by ATS only, was called and told I needed my engine basically rebuilt ($900)running well over what his school could cover ($300, which ATS was informed of)so I told them to just forget it all and picked it up only to sell it to a mechanic friend for peanuts in August and find out it just needs a timing belt but it seems they did "some work" and took parts out of my car and just kept them I guess.... Also took another vehicle of mine for a tune up shortly after this and they tried to convince me my brand new ball joints and boots were "super old and torn on 1 of them"- Chuck, went back to where I had them done and shown to me that I was lied to for an extra 600$.. I hope Aiden sees this. *Also love that I was charged for my inspection when you advertised free inspections at my time off service*
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July 2021 by Sarah Crank
After breaking down while driving through Livingston, my husband and I came across this shop from a recommendation from the local barber. We are certainly happy we did! All of the crew was friendly, understanding, and communicative. When we had to leave our vehicle there, they ensured us of its safety and kept us informed of necessary diagnostics and price. We are thankful to have found this shop and would certainly utilize their services if we ever happen to be in the area again!
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July 2021 by Dustan Diede
The main reason I took my vehicle to ATS is they contacted my company to do some electrical work there. As I was working there everyone was friendly, the shop was spotless, the employees were professional and knew what they were doing, and the equipment they were using was the latest greatest state of the art stuff. And that's when I decided this is where I need to take my personal vehicles to have repairs done or to just have them looked over. Thanks McDonnells ATS!!Service: General repairs & maintenance
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July 2021 by gru minion
Great people, great work, even gave me a ride when I couldn't get my car.
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March 2021 by Caryn M.
Beware!! I hired these guys to do a presale inspection on a used vehicle and they missed the fact that the engine was shot. They told me about a few simple repairs and said they had no reservations about the purchase. The truck died less than 500 miles after I purchased it. They are either inept or worse. Take your vehicles to another mechanic.
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February 2021 by Katie Young
Dropped my car off to have it looked at Friday and they got to it Thursday afternoon. The guys working here are so chipper and nice. I will be going here for any future work!
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February 2021 by Ryann Shea
While my vehicle was beyond repair, the crew at ATS was honest, up front, and quick to respond. Should I ever require a mechanic in Livingston again, I will not hesitate to take my car or truck back to ATS.
