-
September 2023 by Amelia Johnson
Outstanding service and expertise. Competent team, front office, and shop.
-
July 2023 by hi jinx
Excellent work, great paint finish, no overspray, attention to details like getting things put back right. We had a roof replaced and all that is involved with removing and replacing headliner (courtesy lights, sun visors, trim) was all put back perfectly.
-
July 2023 by Corey Leet
While driving through on a road trip in our RV, my wife hit a deer and the bumper bent so it was rubbing the wheel. The generous employees at Chappell's came out and tried to bend it back (without luck) then sawed off the broken piece and sent us on our way asking nothing in return! What service!!!
-
March 2023 by Steven Hamilton
I had a piece of plastic coming off the bottom on my car as I was passing through Livingston. The team at Chappell's was willing to get me in the same day (when many others in Livingston couldn't/wouldn't) and had me back on the road in short order so I could get home before the snowstorm. I do need other body work done and I'm going to drive the 140 miles out of my way because they went out of their way for me. Livingston is fortunate to have a shop like Chappell's! I can't thank you enough!Service: Body & Trim
-
February 2023 by Tracey Bergrud
incredible job and literally the best service ive ever experienced!! i had so many moving parts to figuring out my car situation and everyone at chappell's made sure i was okay and things were all in order. highly recommend!! thank you chappell's :)Service: Body & Trim
-
January 2023 by sara ludeman
Hit some black ice on a cross country drive and stopped in. The owner helped us fix the front end free on charge. Very kind and helpful! Would definitely recommend. Thank you for helping us get back on the road!Service: Body & Trim
-
October 2022 by Matt Debo
I had a very good experience here when my truck got damaged. Glenda and Shannon were very friendly and great to work with. They did quality work and got my truck fixed very fast! Highly recommend!
-
September 2022 by Feather B.
My son had dinged up his front fender and didn't have money to repair it so we stopped by to see if they could do a quick fix and the guy put a screw in. The perfect fix we were looking for! It was so incredibly appreciated. Thank you for being so helpful.
-
April 2022 by Matthew Debo
I had a very good experience here when my truck got damaged. Glenda and Shannon were very friendly and great to work with. They did quality work and got my truck fixed very fast! Highly recommend!
-
August 2021 by Gretchen O.
Don't get your car repaired here. I took my car here after I got into an accident and needed it done ASAP. They said it would take 4 days once they received all the parts. I thought "fair enough, that seems reasonable". The problem was, they did not do a thorough examination of the car and kept needing to order parts that were on backorder. The timeline kept getting pushed back further and further because they were missing a part they didn't know they needed or they RAN OVER THE FENDER THAT THEY WERE GOING TO PUT ON MY CAR. It was extremely frustrating to have to deal with all of this, and no apologies were given. I even got told to "relax" on the phone when I was simply asking questions about my car and the repairs it needed. In the end, I got my car back weeks later than they said it would be done without it being completely fixed because I needed my car. I am from out of state and needed to drive home. With how slow they were working, I'm sure it would've been another month before I got my car back (They had my car for over a month and a half). The receptionist was very kind, the work was well done, but the communication was terrible. I have never been treated so poorly as a customer.
-
July 2021 by Nicole Stewart
Nicest people helped us quickly on the spot so we could get back to our vacation.
-
July 2021 by Angie Lemar
We hit a deer and exited in Livingston and luckily Chappell’s was where we landed. Shannon, Jake, and Glenda took amazing care of us and got us back on the road. If we could’ve stayed for them to do the body work they would be my first choice. If I’m ever passing through the Livingston, Montana again and have an issue they will be my go to. Seriously, go to Chappell’s!!!Service: Body & Trim
-
April 2021 by Brandon Tillett
Professional and expedient. They made my car look like new and came in under the estimate!
-
April 2021 by Eladio Morales
Good service
-
January 2021 by Jesse Ross
Great people, wonderful work fair pricing.
