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“The physical locations and the people who work there are amazing, friendly and so helpful. I have a very good repor with several on a first name basis. My only issue is with there online banking, more specifically there app. It's so frustrating. Witht that said. Fsb rocks”
“Melissa R. Helped me with a car loan all online and very quickly. She was always quick to respond to my emails and on top of her job. After working with a slower agent in the past I couldn't be more pleased with my service!”
“What can I say,Except for of course, how awesome it is to have the pleasure of banking with The Family of Banks and as far as im concerned, when it comes to all things that are banking, TrailWest is in a class of its own.”
“Shelbie was so very kind and helpful with all my needs in opening my business account , with papers I wasn't sure what they were she was willing to walk me through the process.”
“I love the Florence Branch! Been doing business there for years and have never had a bad experience. Everyone is so nice and helpful. Love the drive up window decorations for every holiday. Love chatting with them. I would recommend them for all your banking needs.”
“Sabrina went out of her way drafting a letter for me to provide to my investment firm. Called her and she had it ready within twenty minutes. Have banked here for years and will continue doing so.”
“Always prompt and ready to help at this location. Kendell and Jasmine S. particularly have made every visit pleasant. Also, loan officer Maegan V from the Kalispell branch was extremely helpful during my credit card application. Would definitely recommend for any future endeavors one may need. They definitely Like to say Yes!”
“We cannot say enough good things about MECU and their incredible team. After we unexpectedly lost our financing last minute with another financial institution while building our new home, we found ourselves in a very stressful situation and facing a tight deadline. We needed a lender who could move quickly, and they absolutely delivered.
From the first conversation had with Marcia to the many conversations had with John everyone was professional, responsive, knowledgeable, and genuinely invested in helping us find a solution. What seemed impossible became possible. John worked tirelessly to secure our financing in just a couple days. Their communication was excellent throughout the entire process, and they treated us with kindness and respect every step of the way.
We are beyond grateful for their dedication, expertise, and willingness to go above and beyond when we needed it the most. Because of this outstanding experience, we plan to move more of our banking and financial business to them in the future and highly recommend them to anyone looking for an amazing bank!
If you're looking for a bank that truly cares about its customers, follows through on its commitments, and provides exceptional service, we highly recommend MECU! Thank you so much for helping make our dream possible! We are so excited to work together throughout this process!
The Buswell Family”
“Jan was wonderful to work with!
My husband and I are first time homebuyers and Jan helped walk us through the whole process. We will definitely recommend her to friends and use her again in the future!”
“Just visited to add a pin to my new debit card. Sara was outstanding. In addition to adding the pin to my new card she went to the outside ATM and checked to be sure it worked. I had a bad experience a while back and this was the exact opposite.”
“From the moment I walked through the doors I was met with kindness and respect. I am a first time busniess owner and had many questions about setting up a business account and how to manage it properly. Shanise and Mya walked me through the process of getting everything set up. They gave me lots of great information about my account, and they made sure everything was well explained and transparent. Half way through the process the bank manager Kathy introduced herself and expressed how much she appreciated my decision to bank with First Montana. She expressed her excitement about working with me and helping my busniess grow. Everyone really made this experience as seamless and stress free as possible. Thanks again to everyone who I had the pleasure of working with, all of you gave me the confidence that I had made the right decision by choosing First Montana Bank. I look forward to the future!”
“Excellent client services from Casey and the team. After making a substantial amount of money from 3 real estate transactions, I researched how to invest but found the market Volatile, and some of the options confusing. Schwab helped me structure my assets in a way that leaves me with extensive cash flow, while making the remained work for me. The returns are well above what was expected. Highly recommend this firm, and more specifically, this branch/office.”
“Great experience becoming a new customer.
I love this branch, everyone's very professional, timely, I had no problems using their restroom nor did my child .
Never any wait time , cute small bank, much prefer this bank over big corporate banks like US bank.
You're treated like a valued customer here, has a home like vibe, very clean .”
“I have been with Horizon Credit Union for 6 or 7 years I believe and I have had nothing but an amazing experience. You always talk to a real person with real feelings and they do their best to make things easy on thier members. I now live far south and will still be keeping my membership.”
“Stockman bank has been the best bank ive ever had the pleasure of using for both my company and personal needs. They are always very friendly and helpful at all their locations. Kayla is super awesome, shes so helpful every time i go in this location, she even helped my niece set up her first bank account and even gave her some excellent advice on how it all works! Thank you soo much kayla i/we appreciate you very much!!??”
“For a small local bank they have been awesome to do business with. I have had a few medical issue that led me to overdraft a few times. Of course there is a financial penalty but they work with a client and have great understanding of the circumstances that have brought the overdraft on. I thank them kindly.”
“Cory and his team make buying a home very easy and transparent. We have used him three times now and every time he succeeds for us. He tell's it straight and doesn't waste your time.”
“Mary is the most kind and helpful banker I've ever worked with. She's a really big part of the reason why I love working with Trail West Bank as much as I do. Thanks Mary :)”
“This is the best bank in Missoula. All of the staff are friendly and knowledgeable and will go out of their way to help with anything you need. I love that my children got personal hand written notes in the mail after I took them in to open accounts. After my experiences here I wont use any of other bank. The staff are truly amazing!!”
“called to ask if an ID is needed to order a new debit card, the woman who i was speaking with didn’t know the answer off the top of her head so she reached out to her manger to confirm. once learning i wasn’t going to her branch she reached out the other branch to double check that it would be okay if I came in without an ID. She went above and beyond. This is a wonderful bank with even better employees who care about their patrons.”
“American Way is the best banking experience I've ever had. Ruth is nothing less than amazing, as well as Kat and Maddie. They are always friendly and super efficient. They know I need good bills for my safe at my Casino and accommodate me if they can. So appreciate that!!! I've had great experiences with the rest of the team as well. Just usually deal with the previous 3 most of the time. Ruth is a great leader and I love them all!!!”
“Emily was very helpful to my 2 teen granddaughters. They had questions and needed information about their youth savings accounts. Emily was patient, answered questions completely and offered helpful suggestions. It was a very positive experience for 2 young customers.”
“I have been with this bank since I was a kid, I have nothing but gratitude for the way they have treated me. Cody Jensen and all the staff have been such a positive and driving force helping me achieve my hopes and dreams. Thank you CCU (MFCU).”
“I have been a client with Stockman Bank for a number of years. I love their online banking and the options for both personal and business banking. I know many employees at the various branches in Missoula and all are super helpful and professional.”
“Jerry Shatto is very knowledgeable and very pleasant to work with. My husband and I have made Jerry our personal banker. We go to him for everything. Thank you Jerry for your help in everything we have needed.”
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“I love this little bank. When I call, a local support representative answers, not a call center in India. Way better than a big corporate bank. Kim at the Lolo location is the best!”