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October 2024 by Matt Geer
Tried to leave zero stars. Completely disappointed in the outcome. Wish I had never taken my vehicle here. Cannot say enough bad things about my experience.
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September 2024 by Jack Westhoven
The worst experience I've ever had with any business in my life. I have been putting off making this review for a year and I half, but today is the day. I brought my car in here about two winters ago when the front of my car was crumpled by my roommate backing out of the driveway. It took them TWO MONTHS to repair my car, which was already annoying enough. They give me the car back some two months later, and after driving around 30 minutes, while in the middle of a valley with no service, the engine exploded. This was due to them incorrectly repairing the radiator, with no regard in human safety. My engine was completely shot, and I almost froze to death in the pitch black dead of winter. They took the car back, repaired it again, which took another month. To this day, I still have problems with my car. The AC doesn't work, which it did prior to both incidents they caused, my radio still doesn't function, and the engine rattles occasionally. Hands down, the worst experience I've ever had with a company in all my years on this earth. They may have improved in the last year and a half, but I almost died due to their technicians idiocy.
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September 2024 by Ging Buchacher
They did excellent work. There were a few issues with receiving updates from them. I had to call. They didn’t finish the work as timely as expected. But the quality of the work and customer service made up for it.
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August 2024 by Kevin Cloyd
Excellent experience!
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August 2024 by Gwen Van der Zyppe
Dustin and his crew were amazing. They were friendly and helpful and the work was done well. Most importantly, they finished with our car almost 2 weeks before the scheduled delivery date! We will go back if we ever have another issue!
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July 2024 by Will Rankin
The car looks and runs like brand new, and was finished in less time than expected!
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July 2024 by NEIL HARVEY
Our experience with Crash Champions was very positive. Everything was done in a timely manner, communication was great, and the work was excellent.
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July 2024 by Tony Haverkorn
Very friendly and professional! They kept me informed and updated on the progress of my repairs. I would recommend them.
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July 2024 by Jennifer M. Kamps
Big fan! The people at Crash Champions, Manhattan, did a great job with my car. It was done quickly, it looks gorgeous and I got regular updates. I never want to go there again (because I never want to hit another fat bird who excels at shattering grills and bug shields) but I know I will if I need body work done!
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May 2024 by Kat Christensen
I originally brought my car to a different body shop and was not impressed with the customer service. The minute I walked into Crash I felt like the staff had known me forever and were great friends. Everyone is friendly and informative. They explained everything that would need to be done and answered all my questions very honestly. The updates through out the process were great. I will never go anywhere else.
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May 2024 by Jaime Huestis
Incredible customer service and the workmanship is top tier! I am so happy with this experience and Crash definitely has my loyalty. Everything from the consistent updates to the friendliness of the staff was absolutely outstanding
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March 2024 by Jeremiah Bullfrog
Man, Montana body shops get crazy in the winter! when my shop had an accident we had to make right, i called about 30 different body shops. most of the shops had told me they wouldn't be able to give me an estimate for at least 4 weeks. I had attempted to call all the body shops in bozeman and belgrade, then started reaching out to shops in Helena and Billings. i was getting burned out, Then i got ahold of Dustin at Crash Champions Manhattan. i was expecting at least 2 weeks before i could be seen, dustin asked me to bring the vehicle by THAT DAY! so he could take some pictures and start building an estimate, i was able to meet several of the technicians, (they were just getting off for the day, man i felt bad), i didn't want to bother them, but they came over and began planning the repairs on my vehicle and figuring out what would be required to get my vehicles fixed up. I knew i was in good hands. i had 2 vehicles requiring repairs and both of them were done flawlessly and ahead of schedule. i had gotten busy with work and didn't see my the missed call. dustin reached out to tell me 2nd vehicle was ready, i was starting to tell him i would shuffle there to the shop to pick it up when he stopped me and asked if he wanted me to have his team drop off the vehicles at my business! these guys are ABSOLUTE PROS and go above and beyond the call of duty, they strive for absolute perfection and crushed my expectations. im very thankful to dustin and the entire Manhattan Crash champion team. they are truly one in a million. thanks again dustin! - steve
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March 2024 by Jacques Hansen
The quality of repair was fine although it took five months which was longer than which was promised. The staff kept me informed but there were some minor details more on the mechanical side. For instance, When I went to pick the vehicle up there was still some minor damage that had not been repaired on the mounting of aftermarket fog lights and And some parts were missing mainly the vessel for the fog lights and the license plate bracket. I returned the following week to pick the vehicle up after they fixed those minor things and the battery was dead and they had to jump start the truck. When I got home.I discovered the tire jack tools were sprung in the bed of the truck as they had used it to change a flat and never put any of the items back in the vehicle. The quality of the repair and paint was good, but there were minor things that I feel they're mechanical staff dropped the ball on.
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February 2024 by Millie Carson
They are great folks to work with, and do outstanding work.
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January 2024 by Joni
Excellent service from beginning to end. Fantastic customer service and great repair on my truck in a very short period of time.
