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February 2024 by Brenna Bennett
the best customer service i’ve experienced in missoula. the salesman Brayden was so kind and took the time to answer all my questions. it was my first time getting insurance and he helped explain everything to me and didn’t make me feel dumb. i’m super grateful and appreciative for the time he took to help me. i highly recommend them!
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November 2023 by Teresa Ann
VERY helpful.
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October 2023 by By Faith
Awesome place now all my DMV needs will be done here. Great atmosphere, great customer service.
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October 2023 by Todd Hyndman
Great fast place to update your drivers license. Very quick and convenient!
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September 2023 by Ron B.
I went to AAA yesterday with no appointment and was taken care of immediately. Great service and hospitality. Adam was great.
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June 2023 by Patty Radcliff
We went to get our Montana drivers license, and it was super easy. We only waited about 10 minutes. The staff were friendly and helpful. It was nice to be able to take care of this quickly.
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June 2023 by David Carr
Everyone was extremely helpful, and we had a wonderful tow truck driver. The only frustrating thing was that they told me the truck would arrive within 60 minutes, but then called back saying 3 1/2 hours. But in truth, I can understand. The driver told me that like everything now adays, they are having difficulty getting drivers.
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June 2023 by Ted Cowper
Horrible roadside assistance. Traveling through and had a key problem. Sorry, never mind your 40 years with aaa, we don't service that stock ignition/key here in Montana (stay away next time). And read between the lines, we are looking for a way not to have to deal with you. Aweful attitude besides. Had to contact my home district who agreed to reimburse me. And as to your "we'd like to have the opportunity" BS, you had it and failed misserably. Don't bother me with your robotic response. Where were you when I needed you? Like many other reviews, I found that I trusted aaa Montana at my own peril!
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June 2023 by Kevin LaVerdière
Really nice people handling the MVD work there. Very convenient place to get your license without waiting for a long time for an appointment.
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June 2023 by Tim
Excellent customer service and great place to go if your a member to get passport photos and updates to your drivers license!
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May 2023 by Michael Lawlor
Great customer service. I was able to replace my drivers license without any hassle even without being a member. The whole process only took about twenty minutes and the staff were very professional and courteous. Highly recommend over the DMV if applicable.
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May 2023 by Kathleen Brune
Excellent experience! I needed to help my Mom get a new state ID, and the folks at AAA had everything taken care of in about 15 or 20 minutes. They were so helpful and professional!
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April 2023 by David Firth
Absolutely lovely people to work with here, particularly Jackie Kerr for travel and Casey for insurance. Casey figured out how to get me to pay less by increasing (yes) the coverage on my auto which reduced the cost of my umbrella. Impressive.
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March 2023 by Sarah Bir
If I could give 0 stars I would. I spoke to a gentleman on the phone who said I could come and get a drivers license here. He said I needed any copy of my birth certificate and a utility bill. Easy enough. I drove in from Lincoln to get this done and when I get there, the lady tells me it has to be a certified copy. Thanks dude, for wasting my time and gas. I wish I had his name so I could call him out here for giving me false information. Shame on you, AAA. Do better.
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March 2023 by Susanna Girolamo
Amazing staff! Very very helpful and friendly. I needed to renew my DL and walked in and got right away assistance. Thank Bill and staff!
