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February 2024 by Django B.
Tricked me into buying wayyy too much ground wire when in actuality I only needed a foot or two. Once the wire is cut it is non refundable but after giving my spiel this should've been avoided.
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January 2024 by Dallas Running
Top notch Service with Tom and his team. Always our go to shop!
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January 2024 by Tuck Cheis
Didn't get what I agreed to buy. Amp turned all the way down and will have to take the back seat out just to adjust it. Not happy. They did the same to my daughter's truck, but at least I can get to her Amp to adjust.6k between the two systems. Very disappointed.
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January 2024 by Jay Clarke
Refuses to install a remote start in a manual vehicle that doesn't have automatic door locks. I offered to sign a waiver of liability, but they aren't interested in helping at all.
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December 2023 by Jesse Kidwell
Stopped in to purchase. 2 people working, one on the phone the other with a customer. Fair enough. We were not greeted and then just ignored. A simple we will be right with you would've been fine. We left after 10 minutes of being ignored.
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November 2023 by Robert Danno
I bought a used car and needed help activating and understanding the Kenwood stereo system. Owner the Missoula store, Tom Allison personally spent an hour of his valuable time with me, updating software, programming and setting up various functions, as well as, orientating me to the overall function of the unit. Tom refused payment and said he was glad to help. Amazing service and so appreciated. I highly recommend this company and would go out of my way to encourage others to utilize their outstanding service. With the highest regards, Robert Danno, career Law Enforcement officer, Montana Rancher.
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October 2023 by Charla Hoshor
The experts at Aspen Sound do all our remote start kits. Living in the country with long winters, lots of snow, and half a dozen vehicles we sell & upgrade regularly, that's a lot of remote starts! My mom even came down from Kalispell so they could do hers. The Aspen Sound team is professional, reliable, and expedient. They've always done for us exactly what they said they would, on time, with superb results. We'd never go anywhere else!
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September 2023 by j F
Brought my Subaru in and these guys did an amazing job installing my stereo and remote start. They also do awesome job on windows tinting as well. Definitely recommend Aspen Sound!
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August 2023 by Night Lamp
About a year ago I ordered a bunch of equipment from Crutchfield, and online supplier of car audio equipment.. at the time I had to explain my expenditures to the boyfriend. At the time, this made me remember my experience here at Aspen, which is one of the very few retail installers in the area.It was bizarre and uncomfortable. Possible the counter/sales guy that created this impression is gone; sales is a rough business, especially if you pick and choose who you are going to sell stereos to for the big boss over in Spokane. Also, this was over a year ago, but bad impressions are the best impression they say.I have an old truck, i.e. not some pos with a plastic unbody guard and a cheap cherry pack exhaust, which may be why this saturnine and poorly-dressed young person was not interested in it. This is speculation. It currently has about $2700 of adequate to the vehicle stereo equipment in it, self-installed - it's not rocket science. Keep that in mind as you have your own possibly bizarre and uncomfortable experiences here. Maybe communicate any such experience to the owner, who prides himself on touring his shops apparently.
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August 2023 by Douglas Jones
Go to place for tinting. Great service and product.
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July 2023 by Aaron McDonough
Took my F150 in to have my front windows matched tot he rear window tint, they did a great job and it was done in a hour. Thank you!
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July 2023 by Michael Spence
Have had 2 vehicles sound systems done here. Both flawless and will continue using them.
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February 2023 by Donald Iarussi MFA
I had my windows tinted and apparently I was not told the correct price for having my windows tinted and an automatic remote car starter put in. With that means is that the person who I left a deposit with was not listening to me. That is very unfortunate because I found out that I was paying $250 only to have my windows tinted. Unfortunately I was given the wrong information I just won't never go there again. I wish very disappointed by the lack of communication funny this also happened about 8 years ago when I had a stereo put in. Listening to such a good thing yet some people refuse to do it
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January 2023 by kyra brauer
I got a remote start from Aspen Sound about a month ago and it was the best decision! Their staff is incredible! They are so helpful and I even called after the install to ask questions about my remote start and they were on top of it!
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December 2022 by Fallon Flynn
I had aspen sound install my system when I moved to town. It sounded great I love it. Recently I had a wire that came loose..... just needs plugged back in. But there's a couple bolts or something to get the seat to fold down to plug that wire back in...he said he could schedule me in next week and it cost $85-$150 !!!!!what the hell im not spending money for them to do that. I'm still without my stereo . I'm sad. No music.
