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April 2024 by Aimee Turner
I have been with Blackfoot for 4 years and have never had a problem with service. Very reliable. I would definitely recommend
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April 2024 by Mandi Montgomery
Great service and great support. Just wish they would cover the Garrison area so I could sign my parents up!
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April 2024 by katrina4338
I have been super happy with Blackfoot since it brought fiber to my area. I also really appreciate their partnership with Life Line. I've called the tech people a number of times and they have always helped me with whatever problem I was having with my internet. Wouldn't change!
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April 2024 by Bonnie Jarvis
We love Blackfoot, we've been with them forever, and we'll never change. They're friendly, affordable, and they know what they are doing!
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April 2024 by Lori Preble
Blackfoot is always so quick to help out. I live two hours from Missoula, and they have sent techs out quickly when needed. We appreciate their help since we work from home.
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April 2024 by Debbie finley
No issues. Definitely upset with price increase. But all in all the years I’ve been a customer I’m happy with it
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April 2024 by Marissa Lehnen
Great service, fast internet and the very few issues we have had they were fixed right away with help from a great and kind team happy to help.
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April 2024 by John Fronk
Despite my remote location, Blackfoot Communications is always very helpful and responsive when I need service.
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April 2024 by Mary Ann Puett
We are thankful to have consistent internet although it seems that certain times of the day the signal strength is minimal and the speed very slow. We don’t game, stream movies or music nor “work” from home so our service is adequate but expensive for the quality of service. Hopefully all this will resolve with the completion of the Fiber Optic installation. Thank you.
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April 2024 by Jay Freeman
Great service ! We enjoy our internet and uninterrupted service . very few times we have been down since the repairs . Thanks for the great service .J.
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March 2024 by Jen Marchman
wonderful customer serviceinternet speed and service is out of this world for a much better price than spectrum or century link
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February 2024 by Bar Six T Ranch
Only time you have access to account issues is Monday-Friday 8-4, and no follow thru for another 24 hours. Ridiculous to call yourself a communication company if you can't communicate.
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February 2024 by Dy Swenning
If I would have given a review 2 months ago, BEFORE the email switch, I would have given Blackfoot a 5 star. I have been with them for 20 years with excellent service. Their local techs (in person) are great, and the phone service has always been near perfect the star is for them - no complaints until.....The email switch (to 3rd party Zimbra) has shaken my confidence in what should be a very secure service. I no longer get emails that should be delivered daily to my inbox. (example: daily post office email and my mom's blood pressure readings from nursing home).I have been working with customer service for about a month. They insist that my email/IP is kicking them back to the server, but no one seems to know why, or how to fix the problem. They said my email was hacked and we changed my password - didn't solve the problem. NO ONE other than Blackfoot would have my password.I did NOTHING to alter my email or adjust any settings on my end. I'm tired of dealing with the HOURS spent going over the same problem. I also stopped getting ANY SPAM emails that used to fill up my SPAM folder daily - which is crazy because no one just stops getting junk mail and I've set no filters to sort out any emails. Something is just not right with the new system and I don't trust it to deliver my emails. So, I suggest if you want a secure and reliable email - go somewhere else.
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December 2023 by Joshua Phillips
When they have a monopoly, they don't care about being a good neighbor to small Montana businesses. After paying $326/month for several years with Blackfoot, we finally got fiber on our street and we switched. Our phones are VOIP and we needed the speed. Blackfoot invoiced us for breaking the contract to the tune of $6k. Watch out for these guys. They don't care if you're a little guy.
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December 2023 by Sonja Crown
Really no one to contact on weekends for outages.They dont care about counties outside of Missoula area. Just give excuses for poor service.Drops service many times during the day, cant play games, or use wifi at same time. Have to shut down other shared wifi appliances. Called them on weekday and given lame excuses. "In a few years we'll be better."But to lose all internet on a Griz football game day really sucks.ONE STAR DESERVED TODAY.
