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January 2024 by Randi VanHuss-Meyer
If I could give this a zero star I would. Worst customer service. Manager was rude. I would recommend never buying here especially if it’s a gift for your under age child!! Couldn’t even get a refund for a pair of boots that didn’t fit. Shop local instead!!
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January 2024 by Jaden Mercer
I walked into Boot Barn and no later I was greeted and was asked if I need any help looking for anything.I didn’t catch the name of the worker, but she was very helpful and informative along with being patient!My first ever experience at the Boot Barn was great, I will be returning!
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December 2023 by David Allen III
Pretty good selection but I couldnt find a couple of style and color matches I was looking for.
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October 2023 by Luke Short
I visited this store looking to buy a new Stetson. I stood browsing for about 10 minutes going unnoticed by all staff despite two brushing right past me. Realizing I would need to make the first move, I asked the associate who was standing in the hat section nearest me whether a specific hat was carried in colors other than beije, to which she replied "Uh, I don't know." Needless to say, they are little lacking in the sales department.
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July 2023 by Steven Anderson
Boot Barn doesn’t have any other brands that I want to purchase the rodeo hat!. The Boot Barn in Council Buffs, Iowa have tons of different brands that how I got one from last year.
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June 2023 by Kordale Behner
Tried returning a pair of work boots to the Missoula MT store because the sole was starting to separate from the boot, in less than 30 days and got told they are still in working condition. Will never buy boots or anything from these people. Or at least this store. Horrible customer service. Shop a different place.
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May 2023 by Trevor LaRue
Amazing!! Plenty of items in socks and inventor. Been shopping there for many years and I've never had a bad experience.Trevor La RueI'm be coming back for this vest
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May 2023 by Chris Langel
Darlene was a darling. Knows her stuff, especially boots! Helpful, friendly and very efficient. Great sense of humor. Thank you!
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May 2023 by Ashley Dozier
I absolutely love the clothes but I wish there were more options for girls that don't like crop tops.
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April 2023 by Anthony
Meh, store is crowded looking, management doesn't seem to care and sizes were hard to find
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March 2023 by Dan Agee
Iv bought a jacket and some boots here and a few other things. Great customer service and selection is very good. I'll be back for more.
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March 2023 by Chris Henderson
Could have had more help and some shoes to be after spending$160
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January 2023 by Montana Made
Love this store! The staff is on point all the time- knows the product, has the product & makes it work. This is the authentic western living wear all in one store.
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January 2023 by Danette Sefcak
cute clothes, nice environment, friendly, helpful staff.
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November 2022 by Zoe Woodruff
Terrible customer service. Came in and there was not a single employee in the store, only one employee was working with 5 customers in the store and she left them unattended to go to the back!!! Absolutely ridiculous!!! This shouldn’t be allowed
