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October 2023 by Mary Jo R.
My daughter, my grandchildren and I stayed at this hotel and the plan was she and the kids would sleep in the King size bed and I would sleep on the couch that makes into a bed. That was the worst night sleep I've ever had in a hotel! the springs were so bad it was unreal. The only thing the desk person would be to make it right was give me a couple extra quilts, which weren't much better than a light weight blanke. This is a $250/night room! For that much money they need to provide a decent couch bed. I would not recommend this place.
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September 2023 by Cory L.
Awesome hotel. Stayed here for 5 days while in town for work. Clean and breakfast was good.Would definitely return.
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September 2023 by Pam H.
mixed. the positives are the front desk staff are nice, genuine, and helpful. the pool was great! clean and just big enough to do laps. 2 hot tubs in the pool area. nice. the lobby 'looks' nice with the cabin-like beams, but it's very misleading. the website photos made the hotel look like oasis w flowers and waterfalls. no flowers. there was a waterfall-like thing on the plastic rocks. the worst part for me was the rooms are filthy. the bathrooms were disgusting, previous guests' hairs everywhere, old old shower floor grout was moldy and black in the corners. There are 4 (3?) hot tubs in the hotel as noted, yes, but they're in the lobby as you walk through. the rooms all look over the lobby w the hot tubs, which is just an interesting business model (strange?) and each room on the main lobby floor has a plastic picnic table outside each respective guest door w umbrellas and plastic chairs. the second worst part for me is the $250/night for a misleading representation that was so filthy. it's 15 minutes outside of downtown Missoula, which is where I should have started. they did give me my money back when I cancelled for the 2nd night. but to get your money back to cancel, you have to make your reservation through the hotel directly.
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June 2023 by Mrs. M.
Hotel is near everything in town. Very clean but really needs an update. Our room was very nice and appears to have been updated recently. The AC wasn't functioning but they gave us a fan which helped. The staff was friendly and helpful. Overall, a great place to stay.
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March 2023 by Sara J.
This hotel has so much potential, really cool place, but sadly we were disgusted with our stay. The hot tub water was absolutely filthy and smelt terrible. There was hair all over our shower walls, and when we went to get into bed there were crumbs in our sheets.
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March 2023 by Kari Z.
Friendly staff, convenient location for us, and check in was quick and easy. The rooms aren't cleaned very well though . The bathroom where the toilet and shower are don't look like they are ever swept or mopped. Hairs all along the baseboards. The wall to the left of toilet is filthy too, never ever been wiped down. Pretty gross, especially after Covid you'd think they'd sanitize a little better.
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September 2022 by Julie H.
we were fairly disappointed with the hotel...we knew there was a waterfall in the courtyard area but didn't realize there would be hot tubs as well...our first floor room was one of many that faced the courtyard, and next to each rooms doors were table and chairs making it a social common area right up next to the room. We found that too close for comfort, not to mention the wet floors from those using the hot tubs ,right in front of our door. The room we found to be dated and not very clean, a substandard thermostat that doesn't have numbers to set the temperature at, but a series of dots...and then when you adjust it, a series of clunking noises ensues.not enough time left to continue so we will pass on this hotel for future Missoula visits.
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September 2022 by Pat J.
Stayed here a few years back. I don't remember it being a super high end place but they are very proud of themselves. Evidently when there is a football game in town for the Griz, it sends a signal to the hotels that it is "GOUGE TIME" !!! Price tripled and they just sit back and rake in the cash. I am so tired of all of these chain places taking advantage of every reason to raise the rates! A sign of the times? I am told by the president that inflation does not exist. Ya think??? Sorry, I would give this hotel a minus number if there was one avaliable. Dont bother with this one...
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June 2022 by Iris A.
This hotel is very outdated. The toilet had a horrible stain and at first I thought it was poop that wasn't flushed down. Gross! The amount of dust on and behind the headboard was incredible. Obviously it hadn't been cleaned in quite some time. I requested a room facing the outside because the night before I stayed at their hotel in Billings and the smell of chlorine was overwhelming. This room was much better as far as the smell. The staff was very nice but I would not stay here again.
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April 2022 by Kelly W.
Such a fun funky hotel. And an incredible bargain. I stayed here after a 5 mile hike in Yellowstone park. I needed a place near Missoula airport with a pool and spa. I found it. I got a room on the second floor with a private balcony facing the indoor courtyard and waterfalls. I loved having the indoor pool and hot tubs too. Especially since a freak late spring storm blew in that night and dumped 6 inches of snow that night. The room was beautiful I even left the balcony door open all night so I could hear the waterfall. Breakfast was delicious the staff was courteous. Highly recommend this resort
