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July 2023 by B P.
Great insurance. Fantastic rates compared to others. Jessica Christianson has been very responsive and professional.
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January 2021 by Stephanie H.
Worst insurance ever! Jessica Christianson is a horrible agent, everytime I needed something changed on my policy I would hear she would handle it, then later come to find out she didn't do any of the the requests but always has an excuse or blames it on the receptionist. The longer I was with the company the more problems I had! Now that I canceled my policy I am still waiting on a refund from a double charge. Called today (3 weeks later) after being told it would be to me in 7-10 business to find out yet again she didn't do her job! My refund check hasn't even been processed let alone sent out! Will never use this company again! I feel sorry for the reception lady's because there made out to be incompetent because of Jessica's laziness! Go anywhere else!
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October 2020 by seth merrill
Had a flat tire today on Reserve. Called the 800 number just to see if I even had roadside assistance. They had a tow truck called and on it's way in minutes. Very easy to work with and so helpful!
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October 2019 by Savannah Faber
Horrible experience! Easton is very unprofessional and down right rude! I just moved back to Montana and searched for a farm base insurance company I like what they had to offer and what they stand for. I started with rental insurance and agreed when I got to Montana to contact him to bring my vehicles on the policyand we would figure numbers out I didn't have all vin numbers at the time. The company messed up and billed me twice.(no big deal they were working on it and I would still owe money when we got the policy for the vehicles) I called Easton for a week straight and lefted a couple voicemails to call me . I was trying to get scheduled to come in. When I finally got ahold of him I was a little upset and instead of trying to keep my business he did everything to not! He told me that his secretaries does his job for him, run the numbers and give all the prices to him and then he takes the prices and gives him to me he told me that someone else does his job for him all I wanted was to work with someone solely so that everything was right and there is no mis communications. After I told him I had 7 vehicles to insure he magical changed his tone and wanted me right away. I told him no thanks I will take the vehicles elsewhere. He called back and said he thought he heard me say I wanted to cancel my policy and that he would have his girls send me an email to cancel and he would also send an email to my landlord that I was canceling my policy. What?! I need that to live here! So beware I have gone through alot of didn't insurances not because of anything bad I move alot and changed to local insurances! He was the worst. I have never made a review before because bad or good everyone has there days. But to basically mess with where I live and could get me kicked out if I didn't have insurance is horrible! Montana people are truly some of the best I am from montana but he was the worst I have ever had to deal with!
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October 2018 by Kris S
Will & Tim are phenomenal at what they do and Farm Bureau is a great insurance company. Heres what I mean. Farm Bureau being more of a local insurance carrier has a much smaller risk pool than some of the larger national companies...therefore they can provide better rates on the home and auto side. Also, Will and Tim really care about their customers and really go above and beyond to provide great information and service when needed. You are more than just a # to them.
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October 2018 by Jennifer Fritz
Love working with the team here! They make my insurance experience easy and seamless!! I have my home and vehicle with them and have been been incredibly impressed!!
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October 2018 by Lindsay Rogers
We had an excellent experience working with Tim. Very knowledgeable and super easy to work with for our insurance needs. Thanks!
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October 2018 by Heather Barnhart
Will has been my agent for years, and I can’t imagine switching to anyone else. They are responsive, attentive, and easy to work with. Thank you!
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October 2018 by jennifer mcgillis
So kind & easy to work with! I also found them very easy to communicate with which you don’t really get when you are not dealing with local companies.
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October 2018 by Jennifer Teeter
Excellent customer service and very professional. I would recommend them to anyone.
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October 2018 by Joseph Parchen
Farm Bureau saved me money over my previous plan.
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October 2018 by Renee Labrie-Shanks
Great staff, great service. Highly recommend.
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October 2017 by Tara Halls
Will and Tim have done an outstanding job handling our personal and business insurance and investment needs. I appreciate the way they listen to what we need and provide appropriate solutions based on their knowledge and experience, using a consultative approach. I highly recommend Will Johnson & Associates!
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October 2016 by Logan Rogers
We received multiple quotes from multiple agencies in Missoula when looking commercial real estate insurance. The rate and service provided by Tim was far better than any other company. Thanks for you help!
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October 2014 by Judnich Law Office
Will is such a great agent. He leaves me alone when I want to be left alone, but will always pay attention to my policy and explain every detail to me, so I know exactly what I am getting. He always returns phone calls as well. I'd recommend.
