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January 2024 by Jennifer Heggen
They specialize in doing the absolute bare minimum. Cannot believe how frustrating it has been to deal with them as a recipient. I didn’t choose them, the sender did. They are a sub-carrrier for FedEx and the top -down message is “bare minimum customer service”.
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December 2023 by Shaun Clifton
Rather upset to see a FedEx delivery driver merely tossing my package onto my front porch and snapping a picture as if he provided great care and proof of it being so carefully delivered. Not happy to see. See video attached to review. Are we overreacting? I think not.
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September 2023 by Wayne Smith
So far I am not a happy camper! I was not home for the first attempt to deliver in the middle of the day. I left a note at 4:45PM the next day because I had an important appointment at 5PM. It turns out this shipment needs a person present to sign for it and I received a Doortag note that said 5PM. I went online and tried to see if I could contact anyone about delivery timing (within a 4 hour window they advertise.) It rejected me and said because the address was a business. I trued to access this site as a business and it said it is a residence! I am still waiting today and the latest update said it is out for delivery "by the end of the day". I have to leave about 6PM and do not have a clue on their "end of day" timing. I am vary frustrated at this point. The phone system will not even get me to a representative, as it is just and AI service.
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May 2023 by Darcy Williams
My chewy package was delivered to the wrong address. However they quickly rectified the situation and I receive my package the next day
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January 2023 by Lena Hirsch
Driver marked me as not home and didn’t deliver my shipped food. I was home and outside my door smoking. They lied. Not excited to go through this again next month.
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December 2022 by Denise Riley
Having issues when having my packages, r being delivered ... slow down and search for the houses ...90% of tgectime when it'd a half address it's on the back half or behind the whole address ...
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September 2022 by James Kennedy
They can’t follow directions worth a damm. Went on My delivery manager-told them where I wanted my packages-driver puts them where ever it please them. Put a hold on deliveries-vacation hold-Missoula center still delivers-Called to talk to customer service (what a joke) kept being transferred to a different person-they play the phone game-says it’s a bad connection or just leave you listening to dead air.Seems management has gone away from taking care of everyone to just making sure that businesses and corporations are taking care of-at the expense of the common folk.
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July 2022 by Chris Rowe
The "entrance" is not an entrance, but a chain link fence with concertina wire. No instruction just figures it out. Totally messed up
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July 2022 by Raymond Lasinski
Well it is my place of employment so pretty good
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June 2022 by Cryss Anderson
We love our FedEx guys! Robbie, Marcus and Eric are incredibly professional, courteous, efficient and personable. They work so hard and take great care of their clients. We never worry about packages when they leave our warehouse onto a FedEx truck. Great rates, domestic and international. 10/10
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March 2022 by Phil
Found out drivers are signing my name for delivered packages at a business I haven't worked for in months. Legal????????
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March 2022 by ROCC SCOTT
Great Customer Service the DRIVERS are very kind and PROFESSIONAL !! ??
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December 2021 by Mark Harding
Service is always great here
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June 2021 by Dusty
Local office was helpful, online and phone support was horrible
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March 2021 by Ian Argall
Called to see where my freight package was in transit. The phone operator was courteous and helpful. She was able to track down the drivers current location and relate it to me en route.Five out of five stars on this experience.
