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November 2023 by Kayla A
Just amazing. Collin took a look at my Subaru today, I can’t thank him enough for his hard work and for really caring about my car and my safety on the road! Almost left in tears because he was so kind. Really appreciate these mechanics. Thanks, Kent Brothers!
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July 2023 by Robyn Windham
The best garage in town, in my opinion. As a woman, I often feel intimidated going to a mechanic and have experienced being taken advantage of. I have never felt that way at Kent Brothers, in fact, they employ female mechanics, and I trust them completely. Thank you!
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July 2023 by Ben Riggan
Friendly fast service, don't hesitate to go to them for minor or major issues.
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July 2023 by Laura
They have been great with my Forester. Very upfront about what they think should be done and the timing of it.
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March 2023 by Chelsea Liddell
I've heard great things about Kent Brothers and have taken my car there twice. First, the pros. They explain things well, tell you when big things are not pressing, an I (mostly) trust what they say. It seems like the work they do is effective. However, both times I've gone in there, in addition to work that we agreed they would do and agreed on the price of, they have also done about $50-70 extra dollars of work that I did not ask for and did not want them to do, without asking me. These were little things like windshield wipers, lightbulbs, and oil changes that are incredibly easy for me to do and I don't want to have to pay someone to do them. It seems that, potentially, their business model is just to charge everyone for 10% more work that they didn't initially ask for, just to make more money, and I end up feeling ripped off. It also would have been extremely easy for them to call me and ask whether or not I wanted these things done. They are very convenient for me, so I may continue to go back anyway, but I don't feel good about taking my car there and will choose another option when I have it. On the other hand, these extras might be what some people actually want done without asking and see this service as a perk - so if that's the case, this is your shop.
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March 2023 by Jayson McCrea
I called and the lady was very rude. Very short. And when I told her I couldn’t wait until late April for my car to be looked at she hung up on me. Now I see why there aren’t many reviews. Underwhelming experience and I didn’t even work w them.
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February 2023 by Karl Westenfelder
Always spot on! Exceptional at what they do for an excellent price, from minor issues to major repairs. Wish I could take all our cars there, but they are not Subarus. Fantastic community minded business supporting Missoula.Services: General repairs & maintenance
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February 2023 by Matt Goering
Recently had my Subaru worked on here and had a great experience! They got me in quickly and did the repair quickly. I had oil and coolant leaks fixed and the work looks excellent! Looks like they cleaned the parts before reinstalling which is rare to see anymore. They also took the time to clean the corrosion of my battery without asking at no cost to me, which I really appreciate!Even the total repair was less than quoted!This place is great! Will definitely be bringing my car back and will recommend to others.
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February 2023 by James Steadman
The team at Kent Brothers are the best Subaru shop in town and will treat you better than family. I was lucky when my normal mechanic recommended them for a Subaru specific problem, I found a shop for life.Services: Transmission
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January 2023 by Sarah Dobson
I was so impressed with Kent Brothers' straightforward, fair service and speed. I called and described a weird rattle coming from my front passenger side only between a set range of RPMs, fearing the worst. Colin let me know there was a brief appointment at the end of that business day and then they'd be booked out. I showed up, he heard the sound himself, and then spent 15 minutes getting a pebble out of my brake. That's all it was. He charged me for that time, and sold me a cabin filter he knew my husband could install later. I was so grateful and relieved to have somewhere good to take a weird problem, and not be overcharged. I will definitely be a return customer, and I will recommend them to anyone.Service: General repairs & maintenance
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November 2022 by Sarah H.
After trying different mechanics in Missoula for my Subaru and always winding up disappointed, I finally took my outback to Kent Bros a few years ago and I will never go anywhere else so long as I drive a Subaru! Everyone is kind, knowledgeable and honest. When I'm in a pinch and the old outback is acting up, they've sometimes been able to look at my car the same day! Great customer service!! Lastly, great value! I never feel that they are price gouging. Repairs and maintenance are so reasonable, and they do high quality work.
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October 2021 by Ted G
Kent Brothers have been my trusted Subaru Mechanics for seven years. So, when the tire shop said my brakes needed $1,700 in repairs, I brought the car to Kent for a second opinion. Somehow, despite having more than twice the expertise of the tire shop crew, Kent Brothers did the work for less than half the price. Thank you Kent Brothers !!Services: Oil change
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August 2021 by Valerie Steichen
I cant say enough good things about the Kent Brothers Automotive. They always find time to at least fit you in to fill you in with what needs to be done. They NEVER overcharge. I wish they would work on my dodge too lol.Services: Transmission
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July 2021 by Hannah Fouts
From beginning to end, working with Kent Bros was a fantastic experience. Lindsey was the mechanic who worked with my vehicle and she did a great job. I knew something was up with the brakes and took the car to Les Schwabb to get an estimate, and they lied about the amount of work my car needed and were going to charge my more than double what I paid at Kent Bros. I'll be sticking with this business and would absolutely recommend it.Services: General repairs & maintenance
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June 2021 by hiro tanaka
they are reliable and follow up with the customer about the work that was completed. They price their work out fairly and I go there whenever I need work done on my subaru.
