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September 2023 by Oscar Guzman
I want to express how great this sales person was she was nice kindProfessional please visit this place for your part needs and ask for a discountHahaha that’s why I love this place the price it’s better then other places I have beenThank you ladies
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April 2023 by Karnail Singh
Timing is 7am to 11 pm. I came here 7 pm everything is closed. I try to use service entrance after hours that is also locked. I called on the number nobody answer. Waste of time to come on this dealership.
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November 2022 by Terry Sunderland
Purchased an ISX engine that had a couple small issues. Without delay, Chuck stepped in and made everything right. We could not be happier with Chuck's customer service. Outstanding!
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October 2022 by h singh
Best Coustmer service and friendly staff i went today to get here lug nuts and hub seal for my truck I feel positive here and the person but I don’t know his name but he is very nice friendly he help me to pull parts and best good price here for parts and good things here it’s close to TA and Loves travel plaza just for walking distance first time here but i love this location
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September 2022 by Joe Hop
First time buying a semi, and learned not to trust sales people. Example of his, when you ask for a sut level test and a compression test done and they give you reason as how much has to be done to do it......still have them do it even if it cost you to do it. Two breakdowns before I even got my first load. DPF filter had to be replaced due to derating on me, along with the air dryer and the coolant exhaust manifold, which could of been caugh by the two test other then the air dryer.They did give me the ECM pulling report and the warranty work history on it as well, so I will give them that. The price was a very well priced truck and they were asking for under market value at the time and I know why.
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September 2022 by Jason Hoover
First time my truck has been in and out in the same day Brian got it figured out fast and got it fixed and price was good first time I got away without spending 10 k plus heck I got away under 600 thank you guys for getting what 3 other shops could not figure out done right I will be back in the future when I need things fixed
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July 2022 by Patrick Varenholt
The service manager here is a joke. I booked a diagnosis appointment through Kenworth Premier Care and confirmed with a service writer. Diagnostic only. The day of the appointment, I called both Premier Care and a service writer to update my location and confirm my appointment. Once I arrived, the fool I assume is the manager, claimed to "know nothing" about the appointment despite me giving him my ticket number. Then the excuse changed to the "technician didn't show up today". Yet when I called, that was not mentioned. It's sad when you can't stand behind the brand of truck you drive. This place will never get my business.
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June 2022 by david hendrickson
This place is awsome. Fixed a inner wheel seal on my trailer in the evening in no time flat. Where TA and LOVES turned me away very competitive prices as well. We will definitely be doing more business with this shop.
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June 2022 by Mihai Dan Popa
If you're in a hurry avoid the place,other than that nice people with good facilities. But the service it's slow.
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June 2022 by Philip Edge
Very friendly people here!
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June 2022 by David Knutson
For the most part I've always had great luck in this place no matter what kind of truck I'm driving it was really good to see Pete back behind that counter
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June 2022 by Lewis Watts
Really nice people ? excellent customer service, thanks parts department ?
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May 2022 by Mark Peed
They got me in quickly and got me rolling again fast. Very friendly and nice to work with.
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April 2022 by austin_94GT
Outstanding customer service. I've never been to a dealer where they care this much about their customers. During the 5 days I had to wait there (not a fault of their own), Samantha in the parts department picked up and in many cases drove my girlfriend and I to and from the hotel and dealership. Friendly staff, awesome service department, and most of all they keep in contact the entire time. I've never experienced this level of customer service. I truly do recommend Kenworth of Missoula!Service: Auto engine diagnostic
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February 2022 by Marcus Fay
They were able to address my issue & got part in from outside source(Belt) n offered to put on for me @ no charge. Would highly recommend them, outstanding crew.
