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February 2024 by Stormie Nelson
Walked in thinking I could dine-in, nope, there were curtins up to block off tables & hall towards restrooms. I ordered & 1 of the cooks walked outside w gloves on opened the door where everyone touched the door handles, comes back in & doesn't switch out gloves & proceeds to handle the food. The employees looked liked they just rolled out of bed & came to work. The place smelled of old grease. It looked rundown & the soda machines were out of order. Needless to say I just left. Corporate needs to see how this place is managed. ?
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February 2024 by Johnna Thompson
Friendly staff , fast ordering process , great food always , clean store , easy access parking . Definitely one of missoulas better restaurantsParking: Lots of parking g and wheel chair accessibleKid-friendliness: Clean friendly family environmentWheelchair accessibility: Is plenty of access for disabled
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February 2024 by Garrett Scott
Absolute trash customer service at this restaurant. I just stood up front for 15 minutes for a small takeout order while not one of the three emplyees said a word to me. Once I asked if a to go was ready, the employee that walked outside with friends when I first arrived walked back in and saw that it had been ready since before I was there. This is a repeated experience of poor customer service at this location and if it’s too hard with one car in the drive through and an empty lobby to assist the only one waiting for an order then just shut it down.
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January 2024 by Tammy Ivey
I ordered on line at about noon to have my lunch delivered at where I work at, that's 3hrs before my lunch, and 15 mins before lunch I get a notification that it's been cancelled, I drive over to the store only to find out it's closed.AND NOW MY MONEY WILL NOT BE RETURNED TO ME FOR 72HRS.No phone calls no text message no nothing from the store since it was closed
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December 2023 by Steve Miller
Foods good for a KFC. Poorly run with slow and unreliable service. Every time we go, they forget something. Every time. Needs new ownership/management.
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November 2023 by Dana Kingfisher
The chicken strip big box meal tastes amazing! Friendly
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November 2023 by Dan Agee
Took a long time for food but it was
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November 2023 by aaron Felde
Kfc had a sign up asking for reviews. I got the famous bowl ( mashed potatoes, corn, gravy, little chicken nugget things), then I also got the spicy chicken sandwich. The bowl had more gravy than anything. The corn was maybe a spoon full. And the little chicken nugget things were fine. Can't really screw up mashed potatoes. But the fact that there seemed to be over a cup of gravy was a bit much. The spicy chicken sandwich was better than the mcdonalds one. The size of the chicken was decent. The staff was fine. Food was out in a timely manner but I also ordered on the kfc app. The app sucked tho. Not sure why it didn't have any of the a&w products. One of the reasons I didn't get a drink. Kfc is just one of those places that hasn't aged well.
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November 2023 by eric jones
Awful location. Run down, dirty kitchen and poor management. We heard the Male manager call children that worked there awful names. Had a minor employee picking up cigarette butts with his bare hands that adult employees throw on the ground outside as they sit and smoke. Disgusting.
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October 2023 by Rick L.
Terrible..doesn't resemble any KFC I've ever had! My third and last stop here over past two years!e,
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August 2023 by Mason Ziegler
They mess up my order every time it feels like they're doing it on purpose at this
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August 2023 by Barclay Scott
Downloaded the app thought it would be quicker. Nope!!! When I got there lobby was closed. Had to wait in line at the drive thru. Then to find out my order wasn't even ready. Then food was cold.
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August 2023 by K B
This is the 2nd time I ordered online with quick pick-up. 2nd time they did not have what was ordered. Was 15 minutes late getting it, which I get they didn't have what we ordered. However, they ask for phone number, didn't call. When I said something the girl was less than nice.
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August 2023 by Roger M.
Shabby exterior.Lobby closed.No white meat available in original recipe.Unlikely to return.
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August 2023 by Cathy L.
We said we would never go back... we did. What a crappy business!Several months ago, we went to pick up some dinner. It was about 7.30. We waited for at least 30 minutes to get to the ordering box... the gal comes on and says, sorry we are closed! There were several cars behind us that had waited a significant amount of time also.Tonight... we try it again. My husband messaged me to say, sorry they are really slow and the lobby is closed. He had 4 more cars in front of him... 40 minutes later. The gal comes on and says. We have no white meat, only dark. No apology.. no sorry for the wait, we don't want dark! He left after wasting his time.Fool me once shame on you, fool me twice.. shame on me. Don't waste your time. Bad business.
