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February 2024 by Sara L.
I have had fantastic service at this Les Schwab. I have two cars, lots of back and forth for the seasonal tire changes. They are almost always faster than they predict, and if I pull in unannounced for adding air, they wait on me with a smile right away for no charge. THANK YOU!
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February 2024 by Dy S.
It was an emergency visit in more ways than one - a flat tire on the way to hospital and had to get back to hospital to pick up hubby ASAP. Plus, I had excited puppy in truck. Not the trip I had planned for. Destry fixed my tire and put up with my puppy licking his ears (had to leave puppy in truck) ;) Tried to buy him lunch or something, but he declined and just said 'come back again'. Which I will. I went back after driving away, because the low tire light came on again (I was unaware of the reset process on the sensors) and another young fellow checked all 4 tires again VERY quickly, and told me to come back if the sensor continued - sometimes the sensors can be finicky. Both fellows were super sweet and very fun to interact with, making a bad situation, much better for me.
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February 2024 by Jane McLean
Went in for a tire pressure check. They were very friendly and helpful & I didn't have to wait.
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February 2024 by Hunter Roach
I have a lot of poor experiences at tire and lube service centers. Men attempt to lie to and manipulate me and assume they know more than me about my own truck, or they act like they know what they're talking about and clearly do not. I have not been made to feel this way at this location. I received great customer service with clear communication and was respected. I will be returning for services again in the winter when I don't want to touch my cold cold car haha
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January 2024 by Sandee Vossler
We were traveling, and they fit us in right away for a flat repair. Destry was helpful and kind. Thank you so much!
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December 2023 by Connie D.
Went in for an alignment. Was charged full price, paid and left. Car was pulling more than when I went in. Called Les Schwab and they said they couldn't do a proper alignment because of a bent rim. Still charged me full price though. Should have told me that at the beginning maybe?
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December 2023 by Billie Rauser
The staff at this store are so helpful and kind.
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December 2023 by missmary
I have been a Les Schwab returning customer for decades. They're nice, they're efficient, and they have always stood behind whatever they sell. Now I have heard from other people about other locations some bad experiences and misinformation from staff! Personally I have never had difficulties.
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November 2023 by Steve Schmidt
This place rocks and naturally it rolls! The entire family does business here. We love it and totally understand why they are always busy. Everyone else must love them as much as we do. See you soon.
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November 2023 by Susan Koehler
The people that work with Les Schwab are helpful and informative. Have kept our rigs running safely for us for years. Thank you for your time that has kept us safe in our vehicle.
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November 2023 by Dylan Wieland
Most the time it is pretty good here but I went in with 4 tires leaking air. So 4 flats on tires that were purchased from les Schwab. They say free flat repairs if u purchased tires from them and I got charged for each tire and a week later I had to go get one of the tires done again and it’s good to go so kinda like it wasn’t even touched.
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November 2023 by Kevin Hames
I was ROBBED! I took my van in for an alignment, because I had a vibration in the front end. They did $1500 and two days of work and it still vibrates. So I took it back and was told “it’s the tires that are the problem” if you hats the case why did the work get done? Thieves and liars!! Do not trust them
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October 2023 by Roy K.
Very professional, courteous, and clean. Felt they had my best interests at heart. Straight talk from knowledgeable staff.
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October 2023 by Kaden Marcum
This is by far the worst experience I have ever received. I went in to get tires on my truck and got a quote I was unsure if I wanted to go that route due to the expense but a week later decided to do it. When I went back in I told them I had already gotten a quote and they said they saw it and pulled it up. Somehow it was more than the first time and when I asked the front desk helper told me it was the same when it wasn’t. I decided I would grab the quote later and deal with the price at checkout. After all day of not hearing a thing I went in at 5:30 and they told me my truck would not be done. No calls no nothing to let me know prior to driving to that end of Missoula. To clear some things up I wanted to call the next day and called 4 times asking for the guy I worked with and never got a call back or got answered. I will never go here again.
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October 2023 by Mike Cronk
Called Sam got directions and he was willing to stay later if needed to patch our tire. Fast service an on our way. Highly recommend thank you
