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April 2024 by Nicole Christensen
Horrible experience from start to finish and after. Condescending receptionist. Dangerous mistakes made by the technicians and finally gaslighting by the manager when asked about the sub par work being done in his shop. This is the shop people warn you about. I would be very wary of family or friends taking vehicles here. Someone is going to get hurt or worse.
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March 2024 by Melissa Saville
Had some issues while on the road heading out of town. Pulled into this les schwab. Jim was super helpful, explained the issue, was vwry knowledgeable about products to get us in a new set and got us back on the road quickly. Great customer service!!
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March 2024 by Emily Biegler
The people were so polite and professional. Ben and David listened to our concerns and helped us. ⭐️⭐️⭐️⭐️⭐️
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March 2024 by Laura Hackney
Fast friendly service
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March 2024 by Laura Baxter
These guys are always so friendly and quick. I've never had a bad experience here.
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March 2024 by Mary Melton
Bit of a wait, but service was excellent.
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March 2024 by Alexandra Startin
Very helpful in finding the best tires suited to me. No pressure sales. Everyone there puts hustle in their step to make sure customers get fast, great service.
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March 2024 by Laura Hall
I dropped my car off this morning for a slow tire leak and was treated in an extremely condescending, rude way by a blonde woman. They weren’t busy (now I understand why), and I said to her “I don’t understand why you’re treating me so rudely” to which she replied in the same condescending tone “I’m not being rude, ma’m”. This will be my last visit to Les Schwab. No excuse to treat a customer this way.
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March 2024 by Op Overkill
The staff here has been nothing but kind and respectful except for 1 person, the blonde lady at the front desk. Talking to me like I’m a child and just being very disrespectful when I am a paying customer. I do not want to be treated this way when I go into an establishment, it’s very disrespectful. I would avoid talking to her at all costs.
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February 2024 by Bowen J
Greta customer service!
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January 2024 by Rick Kallis
Today was unusually fast.
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January 2024 by Kenneth Mabry
The Dearborne street store was very helpful in my new tire purchase and installation. I find the tires installed on my 2017 RAM 4x4 doing very well in winter and wet road driving
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January 2024 by d C
Tires got delivered to wrong spot, ordered the wrong hub caps, never contacted me back on the hub caps, front desk lady’s are rude the tire shop guys are good
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January 2024 by Karleigh Noland
They kept trying to upsell my cars needs and took forever to get the tires changed. Well over 5 hours and they kept calling saying it would be done in 30-45 minutes. Not impressed
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January 2024 by JS
Fast, professional, and friendly. Estimated 1-1.5 hours for new rubber, but the job was completed in 45 min.