PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Customers generally have a positive experience at PetSmart, with employees described as great and helpful. The aquarium section employee, Emily, is particularly praised for her guidance and extra care in assisting customers with their aquarium setup and maintenance needs. The grooming services are also well-received, with Emilee and Miranda B. commended for their excellent work and efficient service. While the checkout process could be improved, the overall impression is that PetSmart is a reliable and comprehensive pet supply and services provider.
Karma is amazing, always helpful and always quick with customer service, very knowledgeable about the animals. Has great suggestions when things are out of stock. Every time I go in he is working!
July 2026
Karma is amazing. They are so kind and so funny! I scanned the little help qr code and they were there in like milliseconds. I love them so bad, thank you :)
July 2026
Over the top customer service. Nikki helped me above and beyond! Will shop here from now on!!!
