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December 2023 by Mariah Masley-Balk
Dr. Zell was absolutely amazing! Such friendly / genuine service. I was nervous when I found out my old doctor retired but thankful for such an amazing replacement! Definitely one of my favorite eye doctors I’ve seen.
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December 2023 by Tammy
Mine appoint went well.My daughter is deaf totally. She was getting her fitting. The staff took her for it while I was getting exam. Asking her question like she could hear. Thank God my friend was there and intervened and assisted .They have it on her chart. Yet I'm ignored it.They need to be more cognisce of their clients needs.I usually am with her and sign or tell them text message with her, but staff wanted to get it done.Not appropriate and should be addressed. She isn't only deaf person in Missoula.
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December 2023 by Richard Malone
Excellent, friendly service, I’ve used them for years and have always been satisfied.Special thanks to Christina for her professional and friendly assistance, she is very good with the explanation of the products and services that Shop Optical provides!
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November 2023 by Tiffany C.
Dr Zell and staff are amazing. They take the time to spend with each patient. They are very friendly and professional. I would recommend them to everyone. Dr Zell is very thorough and extremely friendly and really cares about his patients. Thank you staff for all great experience every visit.
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October 2023 by Judy Goudette-Hastings
The optometrist. DR Jackson, is skilled, accurate, dependable and experienced. I appreciate her! The women at the front desk do a wonderful job. I've been satisfied with each pair of glasses as they're fitted well, efficiently, and courteously every time over the last 20 years!
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September 2023 by Sft Tollefson
My regular OD retire had to see another OD on staff he was very friendly put me at ease have to see someone new. I will reschedule with him in the future, the staff was efficient very helpful and friendly.
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September 2023 by Emily Kodama
I took my young daughter in for her first pair of glasses yesterday, and we got great service from Shawna. She was friendly, knowledgeable, and efficient. She was very familiar with my insurance and made helpful suggestions about what options and upgrades might be appropriate. She was also wonderful with my daughter. We’ve never used Shopko Optical before, but after yesterday’s positive experience I see no reason to go anywhere else.
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September 2023 by Lori Lori Bauer
I was extremely pleased with the Doctor I saw, she was thorough, helpful and efficient. She said even went to the frames to help me get the right size of frame. She said she’d have one of the “girls” come help me. Then she went over to their work/reception area. All of the “girls” were too busy giggling to come help me, they were very loud and I felt very unprofessional. I stood there looking at them waiting for someone to notice me and come help me. I was pressed for time and was quickly becoming very irritated. One finally noticed me and came to help. The rest continued giggling very loudly. I was disappointed because in the past I always felt this business was helpful and professional.
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August 2023 by Chris Langel
Wow. What a great experience! Friendly and knowledgeable and most of all - patient. Eye exam and new glasses plus sunglasses. Nice. Kudos to Shawna. She was so very helpful and kind. I appreciate all the time she spent with me. Every thing was explained, and I know I will be happy with my selections. Yes - I’ll be back!
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August 2023 by Matthew Swanson
Super friendly staff and great doctors.I have been going here for a couple of years and have received excellent service.The glasses I got last year are probably the highest quality glasses I’ve ever owned.I am very happy with the service and product!
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August 2023 by S L Barlow
Very friendly and helpful staff. Dr Greg Zell was super knowledgeable and explained things to me in an understandable way! I’ll be coming back for sure!
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July 2023 by Sarah Schuelke
I had a great experience at Shopko Optical. Booking an appointment online was so simple and everything ran very efficiently. Dr. Jackson was kind and informative. Karen was a great help in ordering my contacts and glasses.
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July 2023 by Tammie Edgerton
I have been going to Shopko Optical for many years now. I love the service. They are friendly, they know their products and are very helpful. Carrie was very helpful in helping me pick out new glasses and making sure she got all the angles right. Dr. Jackson is always great. And Bea made sure I was ready for the Dr. Thanks ladies. See you again next year.
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July 2023 by Josie Johnson
I was helped today by a lovely lady named Eve. She fixed my husband's glasses super fast and was so friendly. Great experience thanks to her!
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July 2023 by Donald Moore
The entire staff at ShopKo, optical, were extremely helpful and pleasant to work with. I highly recommend them for your eye care needs.