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March 2024 by Wyatt Walters
Absolutely unhelpful and rude. An honest mistake was made with a shipping label and there was no communication or understanding from the desk worker. Go anywhere else, they’ll handle you’re issues like an actual business should
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March 2024 by Scott Minton
Horrendous is every way. Lost mail, terrible customer service and overall lack of professionalism
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March 2024 by Don Mackenzie
BEWARE! Appointment for passports, arrive and they have sign up canceling all passport appointments. Waste of time, disabled and need to go down there to find out closed? NO notification. And we keep throwing money into a business that is terrible and getting worse.Recommend not using them. After looking at the reviews this has become a common reoccurring issue, people coming from out of town, packing kids, disabled and arriving for a SCHEDULED APPOINTMENT and then told canceled. Bad business.
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February 2024 by Jon Tweeten
Does anybody work here?
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December 2023 by Shawna L Watson
On 11/7/23 the woman at the desk made me cry.About a week later I was able to complete the transactionwithout any drama or unreasonable costs or suspicion cast on my character from the good person at the Great Northern Avenue location. So now my Best fiend of thirty years who lives in New Zealand will get the fold out musical birthday card I sent herin time (hopefully).Last year I sent it (a normal size card) from the Kent street station and it got there in mid February.....I mailed it the first week of December. Very disappointing.The guy who does passports is Awesome! I give hime five glowing stars, but Just him.Just got there for passports, but don't trust them to give fig about your mail or you. They don't. Go the extra few miles to the one out by Costco. They are kind, helpful, and they won't make you cry.
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November 2023 by Courtney L
The guy that was working the counter this morning (11.4.23) was extremely helpful. I feel as though he really cared about his job and honestly made my day with the situation I explained to him. Should get a raise in my opinion.
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October 2023 by Philip Overland
I just got my passport here. I found Scott to be incredibly helpful, knowledgeable, and efficient. With an appointment it was quick and painless!
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October 2023 by Mulet DLM
When its peak season, you better come and line early. Dont forget pen, scissors and tape. Its good that the personnel are just as welcomi g
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August 2023 by Kenneth Cotter
I give 5 stars to their employees. I give 1 star to the management team. How can they make customers stand in line for 40 minutes to an hour and not do anything to help.
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August 2023 by Gwen Hoppe
I went here hoping that my package would be there because the delivery person earlier in the day couldn’t get into my apartment building and I was in a rush to get it. The delivery driver was not back yet so Dianna ended up getting my number and called me when my package arrived back to the facility. She was very kind and did more than she needed. Appreciated it a ton!
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August 2023 by Rose Moncy
I would give zero stars ifi could. They lost a piece out of my package after they packed it. Now there is now way to talk to a real person. I'm going to have to drive across town just to speak to someone.. I'm really passed. There should b a way to talk to someone. I know that they have phones there...
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July 2023 by G
Two visits yesterday to mail excess clothing home to NH; both times had courteous, friendly, and positive counter help; some wait, but expected.
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June 2023 by Allilujah
The place is super slow. Can't say how many times I've stood in a line 15 people long for half an hour while there's no one at the counter. The few employees are nice enough and but I know that the posy office on Broadway is way way way faster
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March 2023 by Rachel Dunham
I don't understand why this post office has such bad reviews. I have been in many times with lots of packages. The staff is so kind and helpful. They work hard and fast. Keep up the good work!
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March 2023 by 93Vaqueros
I've heard stories about the mysterious black hole that is the Missoula post offices. Now, I fear I've fallen victim to it. Well, a package I was waiting for has fallen victim to it. One week ago it arrived in Missoula, and it hasn't moved since. Incredible. Impossible to get in touch with anybody down there. Quite a system.
