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March 2024 by Virginia Dally
We were happy with our choices and our waiter.
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February 2024 by Rylynn Jo
From the moment my kids and I walked into the restaurant the server states in a mostly empty dining area that there is no dining in and the wait time is over 25 minutes witch we have completely no issues with so we decided to just order out so we do so I also included a cookie and wings with our pizza. After picking up our food we find a doughy pizza and a completely burnt black cookie ? ?wow what did I do besides try giving the business This is the last of many failed attempts to support local of this restaurant ??it makes me sad that this is what it has become!! Totally the polson restaurant not speaking on anything but!!!
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February 2024 by Pamela Gonzalez
Nice staff. Great food!
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February 2024 by Sandy Funke
Bread sticks cold and not cooked all the way service sucks
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February 2024 by Lex I.
Last few time we've ordered from here they had screwed up and I was out extra money and their answer was "um I don't know how to help you with that." I'm tired of wasting my money and losing money on their screwed ups.
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February 2024 by Dan G.
Called the local restaurant phone number to order a pizza to be delivered, ended up being transferred to a call center with foreign persons handling the order after an extended period of waiting. Strong language barrier. Was told the order would be delivered in 30 minutes. An hour and fifteen minutes pass and no delivery. Call again and the call center person says the order will be dispatched in 15 minutes, not delivered in 15 minutes. After an hour and 50 minutes after placing the delivery order, I call again to cancel the order and to have my credit charge reversed. They finally connect me to the restaurant where I explain that due to the delay that I want the order cancelled. The lady at the restaurant then becomes rude and says she will not cancel the order and that it is being dispatched. An argument ensues and becomes beligerant. Five minutes later a delivery person arrive, two hours after the order was placed. I told the delivery person that I had canceled the order and was not going to argue with them but would seek to have my credit card charrge reversed. Also told the delivery person that I ordinarily give a generous tip but not this time and that the issue and dispute was not directed towards the driver but instead the restaurant manager. The lady at the restaurant then calls me back and berates me. I tell her we she can go and hung up. Never will utilize the Polson Pizza Hut again.
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January 2024 by Cyndi F.
The last two times we went to the Polson Pizza Hut we did not even get waited on - the first time we thought it was a fluke. There were a couple other tables seated and they were eating. My husband and I waited for 15 minutes and no one even came over. Went back about 6 months later and same thing! We were seated and the staff (kids in high school) that were working just stood around talking - we finally left after 20 minutes. I could not believe it. I used to work for a Pizza Hut several years ago and the standards are nothing anymore. Disgusting - don't waste your time.
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January 2024 by Stephen J.
Would not recommend unless you enjoy a frustrating experience just to get a pizza. If you call in an order you get to talk with some guy in India who may or may not understand you and good chance your order won't go though. We ordered by phone, guy in India did not send it. Went to pick it up and Polson Pizza Hut has no record of it. Really shows they don't care about Polson customers when they hire a company in India to answer the phone for Pizza Hut. Customer gets horrible phone service so corporate monkeys keep labor costs down which earns them a bonus.
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December 2023 by Doug Drennan
Super friendly easy to place an order with the
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December 2023 by Jodi Prichard
Walked in stood there for a but had to yell hello finally a young girl come out from back sat us brought drinks went got pen took order we asked for wings to be brought out 1st...pizza( undercooked ) and wings came together..then plates then silverware we had to go up and yell for someone again for peppers never saw waitress again til I went up and yelled 3x hello ..I could see 3 workers playing around in back .finally she cane up I asked for box and bill. We only got 1 glass of pop as we never saw her again ..we were the only people (2) in the restuarant ....visit was about about 730pm Wednesday December 27th
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December 2023 by Brett Mays
This place is an ABSOLUTE joke! Sat in drive through pick up for 10 min with no service. Went inside and stood there another 10 min. Not 1 employee came to help the line. People were walking out because they had been there an hour with no service. Finally my turn and they said my pizza had another 15 min.
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December 2023 by Katherine Thibodeau
I was very impressed, there was only 1 gentleman who was working the floor and kitchen and he was very professional and pleasant. The store was clean, I will definitely go back.
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November 2023 by Toni Wock
Had to ring a bell 3 times and were still ignored. Flagged down the waitress who was helping the cook. Only 2 employees were there. One other customer at a table. Items we tried to order unavailable (salad) the pick 2 ordered was no longer available in spite of it being on the menu and big poster on the window . Ordered 2 melts and drinks. Took 15 minutes to get drinks. When melts came they were well done. Very unacceptable. Waitress told a potential customer who wanted salad that she'd been trying to put out the salad bar for a long time but was very busy. Customer left. We were almost done eating when she wheeled out a cart of salad bar items. Dropped the container of mushrooms all over the floor and cursed pretty loudly. When we left the only reason we left a tip was because we felt sorry for her. Not likely to go there for a long time
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October 2023 by Randy Keller (Legion-x-Wolf)
Very poor service. Sat in the restaurant for almost 45 min before asking us what we wanted to drink. After ordering we got food and person never got our drinks refilled when the waitress finally asked for drink refilled one person drink got grabbed and walked away and never did any refills for either one of our other 2 people. Never eating here again.
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October 2023 by Makaila Learn
WORST EXPERIENCE EVER!!!!!! We have a large group and wanted to dine in. We all walked in and the horrible service started there. The waiter looked at us and said “oh my god” then walked away. She was in the back clearly not doing anything but talking. After a few minutes she walks back up to the front then bends over and talks to the cook through the window. After that she walked up to us and told up that they are behind on pizza and it was going to be 45 minutes before we could order. Very very disappointed and disgusted by this service.
