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August 2023 by steven lowry
Would put zero stars if I could very unprofessional made a order online yesterday got a phone call today saying they didn't have the specific oil and asked me if I wanted to substitute it for a slightly more expensive one to witch I say yes followed by me saying I will be by around 3 to pick it up. I goto pick up my order they spend over 15 minutes looking for my order to come and find it on a shelf and with the type of oil I originally wanted to order that they where "out of" and no oil filter when they went into the back to look for the filter I ordered they told me they where completely out and I would have to wait till morning to get it. But morning wasn't a option since this oil was for a client of mine and they where leaving in the morning. So waisted another hour of my time driving clear to plains to get what I needed there. Don't tell someone you have there order ready when you don't have the order ready!!! Never coming back to this location again I'll just goto plains napa from the start.
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June 2023 by Brandy Taylor
Great store! Minus the one old grumpy guy ??
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May 2023 by vill gillen
Trash place, they act busy but they never have customers. It's cheaper to drive to another napa In Missoula and pick it up yourself. Ignore the phone some more you dropouts.
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December 2022 by Terry Lovelace
Convenience is there but not sure why this place always has to order your part
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October 2022 by Andrew Ulrich
They found the part I needed when everyone else's failed
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October 2022 by Amber C.
We drove out from Seattle, and on day 2 of our drive, the splashguard started to drag the tire and ground. Even though I did some taping and zip-tying on the way, it was not going to be enough. The guys at Napa were very helpful. Alan(?) got down on the ground in front of the store and helped secure the wheel-well guard with zip ties. While we needed more help later in our trip when the center portion of the splashguard came off, Alan's work held up and allowed us to make it to Yellowstone.The store also had the turn signal bulb that had broken on our journey. Alan helped us install, and we are so grateful for his willingness to go the extra mile for a couple of damsels in distress.
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April 2022 by Misty Jacobs Skogen
Guys here are very helpful because I was on a road trip out of town and got a flat tire
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January 2022 by Da
My daughter had her vehicle serviced at home before leaving to go to Spokane. She doesn't check fluids, smh. Said she kept smelling a burnt smell. I checked in Superior, they didn't put her oil cap back on! John at NAPA tried 2 or 3 that were supposed to fit her vehicle, but they didn't work. After a lot of talk of ways to get us to where we could get an oil cap, the boss had the same vehicle & sold us the oil cap off of his. That's not an example of how we do things in Montana, but nice customer service! Thanks Superior NAPA! ?
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November 2021 by Daya B
My daughter had her vehicle serviced at home before leaving to go to Spokane. She doesn't check fluids, smh. Said she kept smelling a burnt smell. I checked in Superior, they didn't put her oil cap back on! John at NAPA tried 2 or 3 that were supposed to fit her vehicle, but they didn't work. After a lot of talk of ways to get us to where we could get an oil cap, the boss had the same vehicle & sold us the oil cap off of his. That's not an example of how we do things in Montana, but nice customer service! Thanks Superior NAPA! ?
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September 2021 by Marianne Bell
I had a blown radio fuse and didnt have a tester or know where its located. My radio is extremely important to me. Kieth came out and found the box it was in and pulled it out. It was blown. and he put a new one in, that was actually in the box lid. He is awesome!
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August 2021 by Elizabeth Jones
Didn’t have what I needed in stock, but quickly pointed me in the right direction. Very friendly and helpful.
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June 2021 by Summer Bonsell
In addition to fast service, the employees at NAPA are super kind and helpful.I've been in and out of the business all weekend. I'm always satisfied with the service. Today they helped find the correct tail light for my car, and then they even installed it free of charge.
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June 2021 by JD Wilson
Fast and reliable service
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March 2021 by AlphaOmegaOutreach
GREAT CUSTOMER SERVICE! IF THEY DON'T HAVE IT THEY CAN GET IT FOR YOU BY THE NEXT DAY!
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January 2021 by Deanna Montgomery
Extremely helpful store! Always willing to order in what we need, and knowledgeable on a multitude of mechanical issues.