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September 2023 by Sherie Korneman
The representative was very pleasant. Check in was very easy and fast. Vehicle received was an upgrade and very nice. Representative provided suggestions regarding local attractions and eateries. Return was just as smooth. Best rental experience I have had.
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September 2023 by BJ Taylor
We unexpectedly had to rent a car in West Yellowstone. There are two agencies at the Yellowstone airport and the other one was very rude and unhelpful. Doug at West Yellowstone Avis was so wonderful to us and just a pleasure to work with. Go rent from Doug!
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September 2023 by Nina Henderson
Avis Car rental at West Yellowstone Airport was one of our best car rental experiences in 40 years. Quality, clean vehicles - the one we ordered - was ready and waiting. The staff were personal and genuine and efficient. Though expensive, we didn't have to drive 2 hours to get it and we felt confident we would be taken care of should anything happen. Since it was our daughter's wedding, it needed to be perfect. And it was. Thank you for a great bride-mobile.
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August 2023 by John Speed
My son and I recently rented a vehicle from Avis in Salt Lake City. Our reservation with that car was troubled from the beginning. By the time we reached Yellowstone National Park, the car's power steering had stopped working and numerous warning sensors were flashing on the dashboard. Instead of phoning the Avis Customer Support Center, we took the car to the Avis counter at the airport at West Yellowstone Airport. There, we were warmly greeted and were professionally assisted by Doug. He promptly got us another car and got us on the road again. He was very kind and was genuinely concerned about helping us salvage our vacation. We appreciate him very much, and we highly recommend his Avis location.
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August 2023 by Donald Wayne
We had a last minute change that allowed us to take about 36 hours at Yellowstone. Doug the sales associate was extremely accommodating in waiting even with business hours coming to a close. He even arranged a safe area for me to park our semi truck and trailer. He then basically provided me an itenrary based on our personal interests and timeline so we were able to maximize our short visit! I rent cars regularly all over the nation. This was hands down the best experience and made for an unexpected, yet unforgettable weekend for our granddaughter and us. Thank you Doug and Avis for the memories!
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August 2023 by Evie DiLisio
Great service and very helpful staff. We had not realized how far our campsite was from West Yellowstone airport and Doug stepped up to collect us on the morning of pick up and got us to the rental office. We upgraded to a pick up truck which was ideal for driving though Yellowstone and down to Jackson.
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July 2023 by Sarah LaCount
My rental didn’t start at West Yellowstone (picked up car in Bozeman) but I had to exchange a car that was having issues at the West Yellowstone location. Doug was super helpful and knowledgeable and friendly, I wish I could’ve picked up there in the first place. He made an inconvenient situation much easier! Definitely recommend.
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July 2023 by Monica Brannon
Tonya was exceptional to work with! She made our experience better than ever. Pickup from our campsite was extremely accommodating! Our car we rented was clean and spacious for our family! She helped us plan out our stay in West Yellowstone! Kid activities to do, places to eat and parl must see! Highly recommend this family owned business! Thanks again!
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July 2023 by V Stouffer
The AVIS car rental at West Yellowstone is staffed by very efficient, knowledgeable, and patient people. It appears to be a small business/franchise. They were patient and courteous when deluged by the crowd coming off the plane. They had the vehicle I had reserved, and offered me a choice of different manufacturers. I explained that I had six in my family, all tall, and they recommended a particular vehicle. Their recommendation worked extremely well. The vehicle was new and well -maintained, performing very well on the steep hills and winding roads of Yellowstone, as well as having an enormous gas tank. I have never been more satisfied with a car rental.
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July 2023 by Kay cawiezel
Doug and Tanya at Avis West Yellowstone gave outstanding customer service to us. It was very easy to obtain our car, very helpful with recommending local restaurants and side excursions from West Yellowstone. Return was very easy and fast. We thank them for all the great things that they did for us and their kindness and strongly recommend Avis in West Yellowstone to everyone that will enjoy West Yellowstone, Yellowstone, surrounding towns and the Grand Tetons.
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July 2023 by susy trunick
Best service! Very professional!I had hard time to get a car online so I decided to wait and deal with that at the airport.As soon I arrived. To the (westYellowstone airport ).I had Douglas helped me..The best experience!! Super professional!I highly recommend this agency !!
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July 2023 by Bridgette Runnels
Excellent service and personal service. Gave me a great car. Appreciate the service at the Yellowstone location.
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June 2023 by Brian K
Doug was super helpful and friendly! He also shared some great pointers on places to check out in the area. The car was great and very reasonable price.
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June 2023 by heejoo park
I wish I remember the staff name. She was amazing! We had issue with Avis but this lady!!!! She did the GREAT JOB to solve the problem ? she made miracle for us!! This trip got so much better because of her and also she was so nice, kind and considering!!
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June 2023 by Alli McLaren
Had the most incredible experience here. My friend and I traveled to west Yellowstone without knowing much about anything and they set us up with a car and gave us so many helpful tips etc. hands down best car rental place I’ve ever used
