“In this past year of having them be my main bank of choice, through good and bad with them (mostly due to my own choices on both) they have remained steadfast in their charming, kind, and personable relationship with me and those I know. Customer service is their forte and even in the times when they have been understaffed due to whatever reasons may be, they have still taken care of everything I know of in a timely and efficient manner.
My only thing that I wish they could upgrade too is an atm with cash deposit. Which im sure they are tired of me saying lol.”
“This bank stands out for its excellent service and ease of opening accounts, even for people like me who are holders of a J1 visa and may face complications with the Social Security Number issue. Despite my initial concerns, I was able to open a debit account completely free of charge and with no monthly fees. The customer service is exceptional, and any issues that arise are resolved quickly and efficiently, without any judgment from the staff. In addition, the atmosphere in the bank is warm and welcoming, and it is notable that they have staff who can assist in Spanish. In summary, I give this bank a 5-star rating.”