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August 2023 by Eric Lawson
I almost never rent cars, so I don't have a lot of experience to compare in this area, but here goes: we had hit a pothole in the park and had to have some work done on our car. I didn't want to lose time on our trip, plus I had a previously arranged hotel room in Idaho which I couldn't cancel at that point, so we decided to rent a vehicle. They didn't have a lot to choose from but we did rent a nice Chevy Traverse for 24 hours. The vehicle was great. The reason I didn't give them 5 stars was that some of the policies left me feeling like they thought I was some untrustworthy 20 year old. $5 a minute if it's late? Plus we couldn't drive it more than 150 mile radius from the store which if you think about how the Teton range affects travel around things and places you want to see in that area and where your hotel reservations might be, you'll understand why that could be challenging. Other than that we had a good experience and I would recommend them if you need to rent a vehicle during your time in Yellowstone or the Tetons.
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June 2023 by Carl LaFong
We rented a full-sized car for several days while visiting Yellowstone National Park the week of May 28th. The ladies handling the rentals were super friendly and very pleasant. Our car was clean and ready for pickup when we arrived and the pickup process was very easy. The Chevy Impala is roomy but a bit anemic when trying to climb mountains but otherwise just fine.The turn-in process was just as smooth as the pickup with excellent service and very pleasant. I would rent from them again if I was to return to the area. Having dealt with some of the national companies around the country in the past, I am leery of car rental companies. I have nothing but praise for Big Sky Auto Rental in West Yellowstone.
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October 2021 by Aaron Roberts
We had a good experience at a much better price than car rentals from the airport.
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June 2021 by Sagar Awasthi
Amazing customer service along with reasonable prices on the rental vehicles.
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June 2020 by Robert McDonough
The worst car rental service.... go to Budget, they are cheaper and provide rides and have actual customer service. After booking a car with big sky for a mini van for 4 handicapped veterans, I asked for a confirmation. I was told that they had some computer issues with people double booking cars so after that was cleared out I would be sent an email confirmation. The rental was for the next day. Called to be picked up, shocker ne revelation in system no can available. Total screwed over then hung up on when I complained. Do not use this company.
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August 2019 by KupTin Ch
Friendly staff
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August 2019 by David Cooney
After discovering that Yellowstone does not have a shuttle service and that we were driving a class C motorhome, we needed a car very quickly. Found Big Sky on Google the night prior, called them up at opening time the following day and picked the car up 30 minutes later. Super easy, great service, and the car suited our needs perfectly.
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July 2019 by Rob Spera
Friendly service, nice carm
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May 2019 by Lou Braun
Staff super friendly and helpful! I recommend them highly.
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September 2017 by Thijs van Ulden
Super friendly people, good pricing, no hussle.
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August 2017 by stephelizaca
I had to make a last minute cancellation and Ryan was extremely polite and helpful..No fees and very understanding.
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July 2017 by Justin Zhou
I had to return the car before catching a flight at WYS. Surprisingly I found there's no taxi nor Uber in this small town. When Ryan learned this, he offered to drive me to the airport, which saved me an 1-hr walk. Would definitely recommend this place.
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August 2015 by J Chun
We drove to Yellowstone in an RV and rented a minivan from Big Sky to drive around Yellowstone more easily, which was a good decision. Several days after we returned home, we realized we had accidentally left one of our favorite music CD's in the car. Called Big Sky customer service and they said they would look for it and mail it to us if they found it. Luckily the CD was found and they sent it to us in the mail as promised. Going the extra mile is golden and so rare to find these days. THANK YOU BIG SKY CAR RENTALS!!!
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December 2009 by Stephen P
These guys are very nice to work with and have very nice equipment. We have been to WYS 3 times and used them the last two trips to rent snowmobiles and gear. I would recommend their service to anyone. Steve -Atlanta
